Administrator
About the Role
We are seeking an organised, reliable and proactive Administrator to provide essential administrative support and ensure the smooth day-to-day running of the service. The successful candidate will have excellent organisational and communication skills, strong attention to detail and the ability to manage competing priorities in a busy working environment.
Key Responsibilities
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Provide general administrative and clerical support to the team.
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Manage incoming calls, emails and correspondence, responding professionally and directing enquiries appropriately.
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Maintain accurate records, databases and filing systems, ensuring information is up to date and handled confidentially.
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Schedule meetings, arrange appointments and manage calendars.
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Prepare documents, reports, letters and other administrative paperwork.
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Organise meetings, take minutes and follow up on agreed actions where required.
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Process incoming and outgoing correspondence and maintain effective document management systems.
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Support data entry, information processing and routine reporting.
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Liaise with colleagues, service users and external professionals to ensure effective communication.
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Monitor office supplies and assist with general office organisation.
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Ensure administrative processes comply with organisational policies, data protection requirements and relevant procedures.
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Undertake additional administrative duties as required to support the wider team.
Essential Skills and Experience
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Previous experience in an administrative or office-based role.
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Excellent written and verbal communication skills.
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Strong organisational skills and attention to detail.
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Good IT skills, including Microsoft Office applications such as Word, Excel and Outlook.
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Ability to manage workloads, prioritise tasks and meet deadlines.
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A professional, helpful and customer-focused approach.
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Ability to work independently and as part of a team.
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Understanding of confidentiality and data protection.
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Administrator in Blackburn employer: We Do Social Work
We Do Social Work is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and innovation thrive. As a Social Work Assistant in the Children & Families team, you will benefit from ongoing training and professional growth opportunities, all while making a meaningful impact in the community. Located in a vibrant area, our organisation values flexibility and encourages a healthy work-life balance, making it an ideal place for those passionate about social work.
