Director Shared Services

Head of Shared Services

Permanent | London (Paddington) | Hybrid – 3 Days Per Week in Office

£100,000–£120,000 per annum + bonus and benefits

We\'re working with a rapidly expanding, PE-backed infrastructure company that\'s aggressively growing via acquisitions. They\'re looking for a seasoned Head of Shared Services to lead a large transactional finance team through integration, optimisation, and continuous improvement as the business scales.

This is a leadership role, ideally suited to someone with deep experience in Accounts Payable, Accounts Receivable, Cash & Banking, system implementation, and change management. You\'ll be responsible for driving consistency, efficiency, and control across the shared services operations, and for guiding the team through merger integrations and process/system harmonisation.

Key Responsibilities

• Lead and manage a team of c. 32 finance professionals across AP, AR, Cash & Banking; build capability, mentor, provide feedback, and drive performance.
• Oversee all transactional finance operations to ensure accuracy, timeliness, and compliance with internal policy and regulatory requirements.
• Ensure smooth integration of finance functions following acquisitions – harmonising policies, systems, and processes.
• Partner with operations, commercial, HR, IT, and senior leadership to ensure shared services deliver excellent service delivery, and align with business goals.
• Define, monitor and report on key performance indicators (KPIs) & Service Level Agreements (SLAs) for AP, AR, cash management etc., driving continuous improvement.
• Lead system / tool improvements, automation initiatives, and streamline processes to increase efficiency and reduce risk.
• Ensure high quality management reporting – provide insight into trends, risks, cash flow, debtor/creditor ageing, anomalies.
• Manage end-of-month / quarter / year‐end close activities related to these functions and ensure reconciliations are done accurately.
• Drive training, learning & development within the team – build succession, skills, knowledge sharing, cross‐functional collaboration.
• Manage supplier payments, customer collections, cash forecasting.
• Develop and maintain robust internal controls across all transactional finance processes.

What We\'re Looking For

• Qualified accountant (ACCA, ACA, CIMA, or equivalent) with strong operational finance leadership experience.
• Proven track record managing sizeable teams in transactional/shared services finance in a fast-paced, growing business. Must have overseen both AP and AR.
• Experience with acquisition, integration and change management – especially merging finance systems/processes post deal.
• Excellent systems knowledge (Dynamics 365) and experience implementing automation.
• Strong analytical skills; able to extract useful insight from data and present to senior stakeholders.
• Experience working in construction or property is beneficial.
• Excellent communication and influencing skills; able to lead from the front and build consensus.
• Commercial mindset, able to find efficiency gains, cost savings and ensure scalable financial operations.

Why Join?

You will be joining an infrastructure business at an exciting inflection point. With strong backing, ambitious acquisition plans, and a need to scale, this role offers real opportunity to shape how the company operates. You\'ll have real ownership, make changes that last, lead a large team, and partner across the business to improve performance.

Apply Now

If you are an experienced shared services head or senior finance operations leader excited by the challenge of growth, systems integration and optimisation, we\'d love to hear from you.