Credit Controller

Credit Controller

Full-Time 36000 - 60000 £ / year (est.) No home office possible
We Do Group

At a Glance

  • Tasks: Manage customer accounts and ensure timely payment collections.
  • Company: Join a leading UK consumer goods company known for innovation and sustainability.
  • Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
  • Other info: Collaborative environment with excellent career advancement opportunities.
  • Why this job: Be part of a dynamic finance team making a real impact in a growing business.
  • Qualifications: Strong communication skills and experience in credit management preferred.

The predicted salary is between 36000 - 60000 £ per year.

Location: London (Hybrid – 3 days office / 2 days remote)

About the Company

Join one of the UK’s most recognised names in the consumer goods industry, renowned for its household brands, innovation, and commitment to sustainability. This is a fantastic opportunity to be part of a collaborative finance team within a forward-thinking business that continues to grow across the UK and international markets.

The Role

We’re seeking a Credit Controller to take ownership of the end-to-end credit management process for key customer accounts. Reporting to the Credit Manager, you’ll be responsible for maintaining healthy cash flow, reducing aged debt, and building strong relationships with both customers and internal stakeholders.

Key Responsibilities

  • Manage a portfolio of customer accounts, ensuring timely collection of payments.
  • Monitor and chase overdue invoices via phone and email, maintaining professional communication at all times.
  • Reconcile customer accounts and resolve billing or payment discrepancies quickly and efficiently.
  • Conduct regular credit reviews and risk assessments on new and existing customers.
  • Work closely with Sales, Finance, and Customer Service teams to resolve queries and support business objectives.
  • Produce weekly and monthly aged debt reports and provide commentary for management.
  • Support month-end processes and assist with audit requirements where necessary.

Credit Controller employer: We Do Group

Join a leading name in the consumer goods industry, where innovation meets sustainability in a vibrant London setting. As a Credit Controller, you'll thrive in a supportive and collaborative finance team that values employee growth and offers a hybrid work model, allowing for a balanced work-life dynamic. With a commitment to professional development and a culture that encourages teamwork, this is an excellent opportunity for those seeking meaningful and rewarding employment.
We Do Group

Contact Detail:

We Do Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions related to credit management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience with cash flow and customer relationships.

✨Tip Number 3

Showcase your skills! When you get the chance to meet potential employers, bring along examples of how you've successfully managed customer accounts or resolved payment discrepancies. Real-life stories make you memorable!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to join our collaborative finance team.

We think you need these skills to ace Credit Controller

Credit Management
Cash Flow Management
Customer Relationship Management
Communication Skills
Problem-Solving Skills
Invoice Reconciliation
Risk Assessment
Collaboration
Reporting Skills
Attention to Detail
Time Management
Financial Analysis
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience in credit management and any skills that align with the job description. We want to see how you can contribute to our finance team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your ability to build strong relationships, as that's key for us.

Showcase Your Communication Skills: As a Credit Controller, you'll need to communicate effectively with customers and internal teams. In your application, give examples of how you've successfully managed communications in past roles. We love seeing those skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!

How to prepare for a job interview at We Do Group

✨Know Your Numbers

As a Credit Controller, you'll be dealing with financial data daily. Brush up on key metrics related to cash flow and aged debt before your interview. Being able to discuss these confidently will show that you understand the role and its impact on the business.

✨Showcase Your Communication Skills

Since you'll be liaising with customers and internal teams, it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively resolved disputes or built relationships in previous roles. This will highlight your ability to maintain professionalism under pressure.

✨Research the Company

Familiarise yourself with the company’s household brands and their commitment to sustainability. This knowledge will not only impress your interviewers but also help you align your answers with the company's values and objectives.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, such as how you would handle a particularly challenging overdue invoice. Think through your approach and be ready to explain your thought process clearly. This will demonstrate your strategic thinking and ability to manage risk.

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