At a Glance
- Tasks: Lead a billing team, improve processes, and enhance billing accuracy in a dynamic environment.
- Company: Join a growing software business with a collaborative leadership team.
- Benefits: Hybrid working, free onsite parking, and opportunities for professional growth.
- Other info: Be part of a positive transformation and work on exciting systems projects.
- Why this job: Make a real impact by transforming billing processes and driving accountability.
- Qualifications: Experience in billing or finance operations and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Coventry | Hybrid Working (2 Days in Office) | Permanent
Most billing roles are about keeping the lights on. This one is about improving the entire setup. We’re partnered with a growing software business that has expanded significantly through acquisition and now operates across multiple divisions, customer groups and commercial models. As you’d expect in a business that has evolved quickly, the billing function has become increasingly complex. Different contract structures, varied revenue streams, evolving systems and inconsistent processes have created a genuine need for someone who can bring structure, leadership and accountability into the function. This is not a “press send on invoices” environment. It’s a role for someone who enjoys untangling complexity, improving workflows, tightening controls and building a billing function that can properly support a scaling business.
The finance leadership team are highly collaborative and fully aware there is opportunity to improve. They’re looking for someone who can come in, challenge constructively, lead people properly and help shape what good looks like moving forward. You’ll sit in a highly visible position across the business, partnering with finance, operations and commercial teams to improve billing accuracy, reporting visibility and working capital performance.
WISH LIST
- Experience leading a billing, revenue or finance operations team within a complex environment
- Strong understanding of customer contracts, billing cycles and invoicing processes
- Comfortable operating in evolving businesses where systems and processes are still being refined
- Confident stakeholder manager who can challenge where needed and improve accountability
- Someone organised, proactive and commercially minded who enjoys improving processes
THE ROLE
- Lead and develop a team of billing specialists
- Oversee accurate and timely billing across recurring and non-recurring revenue streams
- Review customer contracts and billing schedules to ensure invoicing accuracy
- Partner closely with credit control and wider finance teams to improve cash collection and working capital
- Improve visibility around billing KPIs, reporting and operational performance
- Identify billing gaps, missed revenue opportunities and process weaknesses
- Support ongoing systems transformation and billing improvement projects
- Work across NetSuite, Salesforce and internal billing platforms
- Build stronger information flow between finance, commercial and operational teams
- Handle customer billing escalations professionally and efficiently
- Drive accountability, structure and performance within the team
YOUR PROFILE
- Strong background within billing, revenue or finance operations
- Experience operating within complex billing environments
- Strong communication skills with the ability to build relationships across the business
- Good Excel skills including lookups and pivot tables
- Confident managing people, improving processes and driving standards
- Someone who enjoys solving problems rather than avoiding them
COMPENSATION & DETAILS
- Hybrid working with typically 2 days per week in the office
- Free onsite parking
- Opportunity to join a growing software business going through positive transformation
- Exposure to systems projects, process improvement and operational change
- Collaborative leadership team with genuine appetite for improvement
If you enjoy bringing structure to complexity, improving processes and leading from the front, this is the type of role where your impact will genuinely be seen.
Billing Manager in Coventry employer: We Do Group
As a Billing Manager in Coventry, you will join a dynamic software business that values innovation and improvement. With a hybrid working model, free onsite parking, and a collaborative leadership team, you'll have the opportunity to lead a team while driving meaningful change in a complex billing environment. The company fosters a culture of accountability and growth, ensuring that your contributions are recognised and impactful as you help shape the future of the billing function.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their billing processes and think about how your experience can help improve them. Show them you’re not just another candidate, but someone who can genuinely add value.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can untangle complexity and improve workflows in a billing environment. Make it clear that you’re proactive and organised, and that you thrive in evolving businesses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Billing Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Billing Manager. Highlight your experience in complex billing environments and any leadership roles you've had. We want to see how you can bring structure and accountability to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving billing processes and how your skills align with our needs. We love seeing candidates who can challenge constructively and lead effectively.
Showcase Your Problem-Solving Skills:In your application, don’t shy away from sharing examples of how you've tackled complex billing issues in the past. We’re looking for someone who enjoys solving problems, so let us know how you've made a difference in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at We Do Group
✨Know Your Numbers
Make sure you brush up on your understanding of billing cycles, invoicing processes, and customer contracts. Being able to discuss these topics confidently will show that you’re not just familiar with the basics but can also navigate the complexities of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex billing issues in the past. Whether it’s improving workflows or tightening controls, demonstrating your proactive approach to problem-solving will resonate well with the finance leadership team.
✨Engage with Stakeholders
Think about how you would manage relationships across different teams. Be ready to discuss your experience in stakeholder management and how you’ve successfully challenged processes to improve accountability and performance.
✨Be Ready for Change
This role is all about transformation, so be prepared to talk about your experience in evolving environments. Highlight any systems projects or process improvements you've been involved in, and express your enthusiasm for driving change in a growing business.
