Account Manager, Health in Slough

As part of one of the largest independent strategic communications agencies in the world — with 22 offices globally and more than 1,100 people — our UK team brings together deep sector expertise, diverse thinking and creative problem-solving to help brands lead through complexity. With roots in technology, innovation and societal change, we’ve spent decades at the intersection of technology and humanity — bridging the gap between what businesses create and how people experience those creations.

In a world defined by relentless change — from rising expectations and widening inequalities to disruptive technology and constant noise — even the strongest organisations can struggle to be heard. That’s where We. comes in. What sets us apart isn’t just what we do, but how we do it. We thrive where disciplines intersect — when social impact meets youth engagement, technology meets science, or corporate reputation meets health — and our teams are designed deliberately with this in mind.

For 40 years, We. has shown the power of working together. In the UK, we carry that spirit forward every day — challenging assumptions, applying innovation and helping organisations find clarity, relevance and growth in an ever-evolving world. When you join We., you will find compelling work, global partnerships, worthwhile professional development, outstanding benefits and the opportunity to make a difference. We value those who share our belief in the power of change, discovery and innovation. We invest in our future by creating an open and welcoming workplace full of bright, skilled and determined people.

In London, We. is committed to a hybrid working model, supporting a working arrangement with at least two days in the office per week, one of which must be Thursday. This approach enables us to nurture a culture of collaboration, flexibility, and inclusivity.

ABOUT THE ROLE

As part of the We. Global Health team, this role is for a candidate with a passion for navigating the pharmaceutical, medical device industry and health tech to deliver impactful storytelling. Key strengths for this role include content creation, media relations team coordination and project management. You should have a can-do attitude, as well as a willingness to learn, contribute and engage with our growing team and clients. Previous agency or healthcare experience is desirable, but you must have prior professional experience in communications, healthcare and/or project management, and be committed to professional development in this area.

This is a great opportunity for an ambitious candidate who is looking to grow and develop both their own professional skillset, and also support the growth and development of the health and health tech business within We. Communications. You will be reporting into a fantastic Senior Account Manager or Account Director, who will invest time and energy in your personal development and career progression, and joining a talented, collaborative and committed team.

If this sounds of interest, we’d love to hear from you.

RESPONSIBILITIES

• Client service

• Day-to-day client engagement – answering emails, owning initiatives, leading meetings/calls, providing counsel
• Managing team’s progress on activities to report to clients
• Responsibility for account administration activities, including reviewing activity trackers, timelines, coverage updates and action recaps
• Providing timely updates to Account Leads on priorities, timelines and deliverables

• Manage the seamless running of client press office activities, including:

• Demonstrate a keen understanding and network of trade and national media contacts to secure media opportunities
• Development or review of media materials (press releases, spokespeople quotes, Q&A documents)
• Leading the sell-in of media campaign/news announcements (inc. preparing media materials)
• Compiling briefing books and facilitate press meetings, with support from Account Lead
• Investigating/responding to reactive commentary opportunities
• Proactive story development
• Proactive monitoring of news agenda and trending stories to identify opportunities for clients or any considerations when pitching

• Manage the development and delivery of social campaigns including:

• Reviewing social copy
• Monitoring client social channels and sharing timely flags as needed
• Pulling data from social platforms and tools – and conducting analysis
• Working with colleagues in creative or digital teams to develop assets and ensure best practices

• Development of client communications content (inc. thought leadership, blog posts, internal announcements, reactive statements)
• Creation of content for owned We. channels or marketing activities (inc. LinkedIn pulse articles, award entries, industry event recaps etc.)
• Adhere to client-required referencing styles
• Demonstrate diversity in writing style and tone to adapt across material formats and platform requirements

• Active involvement in new business opportunities, including prospect research (sourcing and gathering audience, industry or competitor market data), media and social audits and taking part in pitches

• Involvement in the We. AM peer group to manage agency-wide initiatives and activities, and report updates to the LT
• Coaching, managing, mentoring work placements and interns

PREVIOUS PROVEN EXPERIENCE

• Prior professional experience in communications, healthcare and/or project management. Ideally some agency/client service experience.
• Excellent communication skills (verbal and written)
• Strong content creation skills – blogs, press releases etc.
• Experience working with pharmaceutical or healthcare review platforms (e.g. Veeva)
• Knowledge of social platforms and tools – and ability to pull insights/draw conclusions
• Shows initiative/proactivity
• Good organisational skills, with strong attention to detail (time management, ability to manage deadlines)
• Interest in the news agenda and healthcare industry
• Experience of using basic AI tools in a work setting, and willingness to engage and learn to grow AI skillset

CULTURE

• Fast paced (frequent tight deadlines, multitasking, etc.)
• Strong customer service orientation
• Spirited (look for inquisitive employees who will ask questions, challenge and get stuck in)
• Non-hierarchical, open working environment (ability to work in a team, contribute to meetings)
• Social (willing to get involved in agency life and with your peer group)
• Collaborative - expectation to support projects and initiatives across sectors and markets

When you apply for a role at We. Communications, we will automatically consider your application for other suitable open roles. Please do not submit multiple applications, otherwise your application may not be considered.

We. Communications seeks to hire the best talent in the industry. We. Communications is able to sponsor candidates under the UK’s points-based immigration system if a candidate is not eligible to work in the UK under any other visa route. Effective April 2024 new minimum salary thresholds were introduced for roles which require sponsorship. Based on these new thresholds, it is We. Communications’ understanding that this role does not meet the new minimum salary requirements. Sponsorship for this role cannot be offered to candidates. Candidates who possess the right to work in the UK through alternate visa routes or who have no restriction on their right to work in the UK are welcome to apply.