At a Glance
- Tasks: Support the Service Manager in delivering high-quality care and leading a dedicated team.
- Company: Heathside, a caring residential home for older people and those with dementia.
- Benefits: £250 welcome bonus, free meals, health support, and ongoing training opportunities.
- Other info: Flexible hours, dynamic environment, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2 years of care experience and a Level 2 qualification or significant experience.
The predicted salary is between 30000 - 40000 £ per year.
We support older people and people with dementia in our residential homes, Heathside and The Mews, either as a permanent new home or for short respite breaks. Heathside is our 37‑bedroom residential home with a cozy and homely feel, and The Mews is our 25‑bed home with a light, modern airy feel. Heathside and The Mews are just next door to one another and collaborate on many fun activities and outings, but each offers a different living experience to the residents.
In this role, you will work closely with and provide key support to the Senior Supervisor. Your days are as varied as the individuals you care for, providing hands‑on assistance and stepping up in a supervisory capacity. Your person‑centred approach ensures that every individual receives specialised care tailored to their unique needs. You will be a senior figure to your colleagues, offering leadership and support while fostering a warm and respectful environment.
Employee Benefits
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after 2 months. Not eligible if we pay to sponsor you to work in the UK.
- Training and Development: Access to in‑house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you’ll receive a £150 bonus (with an additional £50 for passing the care certificate).
- Health and Wellbeing Support: 24/7 access to GP.
- Blue Light Card and other discount schemes: Covering the cost of your card and unlocking discounts for childcare, shopping, and online training courses.
- Night Enhancement: An additional £1 per hour between 8 pm and 8 am, whether regular contracted hours, bank hours, or overtime.
- Free Meals: Available to all staff working 12‑hour shifts.
- Refer a Friend: Earn a £200 bonus for a friend who successfully joins WCL.
- Christmas Enhancement (Double Time): Double‑time pay for allocated Christmas hours worked.
- Ongoing Technological Advancements: Investment in new technology, including care plans and rota apps, with full training provided.
- Get Paid As You Earn: Immediate access to a portion of your earnings as soon as you’ve worked the hours.
What Are We Looking For
- 2 years experience working in care
- A level 2 qualification or significant experience
- An effective leader that can demonstrate the values of the organisation at all times
- Ability to lead a shift and supervise other colleagues
- Someone who is flexible and adaptable
Job Summary
To support the Service Manager in the day‑to‑day running of the service and ensure high standards of care are delivered. This includes contributing to colleague supervision, supporting performance, promoting dignity and respect, and ensuring high‑quality care, safeguarding and compliance.
Key Responsibilities
- Leadership
- Provide leadership and effective performance oversight for colleagues
- Support the Service Manager in developing the service and improving quality
- Support delivery of service objectives and required changes
- Colleagues
- Support induction, retention and development of colleagues
- Support the Service Manager to ensure the correct skill mix and staffing levels
- Provide supervision and development to allocated team members
- Ensure regular, effective communication within the service
- Business
- Follow WCL financial procedures
- Support compliance with contract agreements
- The People We Support
- Contribute to a caring environment aligned with guidelines and legislation
- Support effective communication with individuals, families and stakeholders
- Contribute to high standards of care including medicines management and access to professionals
- Seek and share views of people we support
- Support meal‑related tasks including heating/serving food and preparing simple snacks
- Maintain hygienic kitchen/dining areas
- Encourage food‑related engagement and independence
- Support the Service Manager with complaints and quality monitoring
- Build positive relationships with families and community partners
- Implement safeguarding procedures
- Safeguarding
- Complete SVA and MCA training
- Recognise and report safeguarding concerns
- Health and Safety
- Follow H&S legislation and policies
- Take reasonable care for own and others’ safety
- Support safe upkeep of the environment
- Data Protection
- Maintain confidentiality in line with Data Protection Act and ISO27001
Person Specification
- Evidence of wanting to professionally develop
- Willingness and ability to learn
- Experience in a care or support environment
- Experience supporting colleagues or contributing to team performance
Technical Skills
- Ability to handle basic numerical information
- Ability to use Microsoft Office (including Word and Outlook)
Personal Qualities
- Positive values relating to disability, older people, dementia, and mental health
- Good verbal and written communication skills
- Ability to listen sensitively
- Ability to develop and maintain positive relationships
- Ability to plan, organise and prioritise tasks
- Understanding of fairness and valuing diversity
- Understanding of safeguarding vulnerable adults
- Ability to work flexibly and as part of a team
Residential Supervisor Penketh in Warrington employer: We Change Lives
Heathside is an exceptional employer, offering a supportive and nurturing environment for those passionate about caring for older people and individuals with dementia. With a strong focus on employee development through in-house training and accredited courses, staff are encouraged to grow their skills while enjoying benefits like a welcome bonus, health support, and flexible working arrangements. Located in the welcoming community of Penketh, our residential homes foster a collaborative work culture that values every colleague's contribution, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Supervisor Penketh in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care roles. Think about your experiences and how they align with the values of Heathside. Show them you’re not just a fit on paper but in spirit too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Residential Supervisor role. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Residential Supervisor Penketh in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in care and leadership. We want to see how your skills align with our values and the specific needs of the role.
Showcase Your Experience:Don’t just list your qualifications; share real examples of how you've made a difference in previous roles. We love hearing about your hands-on experience and how you’ve supported colleagues and residents.
Be Person-Centred:Remember, this role is all about the people we support. Use your application to demonstrate your person-centred approach and how you can contribute to creating a warm and respectful environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at We Change Lives
✨Know Your Stuff
Before the interview, make sure you understand the role of a Residential Supervisor and the specific needs of older people and those with dementia. Familiarise yourself with the values of the organisation and think about how your experience aligns with their mission.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've supported colleagues in the past. Highlight any experience you have in supervising teams and how you foster a positive environment, as this is crucial for the role.
✨Demonstrate Your Person-Centred Approach
Think of specific instances where you've tailored care to meet individual needs. Be ready to share stories that illustrate your ability to connect with residents and ensure they feel valued and respected.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. Inquire about their training and development opportunities or how they implement their values in day-to-day operations. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
