Learning Disability Nights Support Worker Woolston in Southampton

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning. Colleagues mentor new colleagues during induction to support high-quality care delivery. Participate in supervision, observation and appraisal processes. Provide effective communication including accurate written reports.

The People We Support: Help maintain a caring environment aligned with best practice, guidance and legislative requirements. Contribute to clear and effective communication with all stakeholders. Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement). Seek and share the views and preferences of the people we support. Promote high levels of satisfaction among people we support, families, colleagues and commissioners. Support the Service Manager with complaints and concerns following WCL policy. Maintain positive relationships with families, the community, and external partners. Understand and implement safeguarding procedures.

Safeguarding: Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training. Recognise and report safeguarding concerns appropriately.

Health and Safety: As an employee, you must: Take reasonable care of your own and others' health and safety. Cooperate with the employer to ensure compliance with legislation. Avoid misuse of equipment or systems provided for safety. Support the Service Manager in maintaining a safe environment.

Data Protection: Respect confidentiality in line with the Data Protection Act 2018 and ISO27001.

Although previous experience would be great, it's not essential, as all training and qualifications are provided on the job! At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us. The shifts for this job are from 10pm-10am on a rolling 2 week rota.

Requirements

• Essential: Evidence of wanting to professionally develop; Willingness and ability to learn.
• Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs. Experience working as part of a team.

Technical Skills

• Essential: Ability to handle basic numerical data, including simple financial information. Ability to use Microsoft Office (Word and Outlook).
• Desirable: Ability to use WCL transport or own transport when required.

Personal Qualities

• Essential: Understanding of fairness and valuing diversity. Understanding of safeguarding vulnerable adults and the ability to recognise concerns. Ability to work positively and flexibly as part of a team. Positive values relating to disability, older people, dementia and mental health. Understanding of WCL's key statements and how to demonstrate them. Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs. Good verbal and written communication skills. Ability to listen sensitively. Strong interpersonal skills. Ability to develop and maintain positive relationships with others.
• Desirable: Ability to plan, organise and prioritise tasks. Understanding of positive, person-centred support planning.

Ready to Change Lives? Apply Now! If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following:

• Welcome Bonus: You'll receive £500 as a warm welcome to the team. Not eligible if we pay to sponsor you to work in the UK.
• Training and Development: We offer access to both in-house and accredited courses. We will cover the cost of your qualification, and on completing Level 2 or above, you'll receive a £150 bonus (with an additional £50 for passing the care certificate).
• Health and Wellbeing Support: offering health and wellbeing support including 24/7 access to GP.
• Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
• Free Meals: Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal.
• Refer a Friend: You can earn a £200 bonus for referring a friend who successfully joins WCL.
• Christmas Enhancement (Double Time): Enjoy double-time pay for allocated Christmas hours worked.
• Ongoing Technological Advancements: Benefit from our investment in new technology, including care plans and Rota apps, with full training provided.