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- Tasks: Lead a passionate team to deliver top-notch care and support in the community.
- Company: Join We Change Lives, a leading charity making a real difference.
- Benefits: Enjoy a £250 welcome bonus, funded training, and 24/7 health support.
- Other info: Flexible hours, career growth, and a supportive work environment.
- Why this job: Empower individuals and create lasting change in your community.
- Qualifications: Level 3 in Health & Social Care and leadership experience required.
The predicted salary is between 30000 - 30000 £ per year.
Service: Community Services - Leicester
Hours per week: Full-time, 36 hours per week
Salary: £30,000
Location: Northwest England
About The Role
We Change Lives (WCL) is seeking a passionate and motivated Deputy Manager to join our team. This is an exciting opportunity to take a leadership role in one of our community-based services, supporting colleagues and ensuring the highest quality of care and support for the people we serve. As a Community Team Manager, you'll work under the direction of the Service Manager to oversee the day‑to‑day running of a designated branch of the service. You'll champion excellence, drive quality standards, and lead your team to deliver person‑centred care that makes a real difference in people's lives.
A Day in the Life of a Deputy Manager:
- Leading and motivating a team of colleagues to deliver the highest standards of care.
- Supporting the Service Manager in developing the service, improving performance, and embedding WCL's values.
- Ensuring our colleagues are supported through effective supervision, training, and development.
- Building strong, positive relationships with the people we support, their families, and external stakeholders.
- Promoting independence, inclusion, and choice for the people we support.
- Taking responsibility for safeguarding, health and safety, and ensuring compliance with policies and legislation.
- Playing a key role in financial performance, rota planning, and service development.
Your leadership will directly impact the lives of the people we support, helping them achieve their goals, dreams, and aspirations.
Our Employee Benefits:
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months.
- Training & Development: Funded qualifications, including Level 2 and above, plus bonus payments for achievement.
- Health & Wellbeing Support: 24/7 access to a GP and wellbeing services.
- Blue Light Card: Free membership, unlocking discounts on shopping, childcare, and more.
- Enhancements: Additional pay for night shifts and double time at Christmas.
- Free Meals: For all staff working 12‑hour shifts.
- Refer a Friend Scheme: £200 bonus for successful referrals.
- Ongoing Technological Advancements: Training and access to new systems, including care planning and rota apps.
What We're Looking For:
- A Level 3 qualification in Health & Social Care (essential) – Level 5 is desirable.
- Experience in leading teams, managing change, and developing colleagues.
- Strong knowledge of care standards, safeguarding, and health & safety.
- Excellent leadership, communication, and interpersonal skills.
- A commitment to innovation, quality, and supporting people to live fulfilling lives.
- Flexibility to provide on‑call support as required.
Most importantly, you'll share our vision of empowering individuals, supporting colleagues, and making a lasting difference in the community.
Job Summary:
To oversee day‑to‑day operational delivery of an allocated area of community services. To ensure high standards of care, manage colleagues effectively, support the development of the service and achieve quality, safeguarding and financial targets.
Key Responsibilities:
- Provide leadership and performance management.
- Support service development and quality improvement.
- Understand and help deliver the Service Development Plan.
- Lead colleagues through changes.
- Support service delivery.
Colleagues:
- Support recruitment, induction, development and retention.
- Support staffing levels and skills mix.
- Ensure supervision systems are effective.
- Provide supervision and development.
- Ensure strong communication across the team.
Business:
- Follow financial procedures.
- Support income targets, occupancy and resource management.
- Ensure contract compliance.
- Identify and support service development opportunities.
The People We Support:
- Maintain a caring, guideline‑aligned environment.
- Maintain high care standards and clinical support.
- Ensure views of people supported are sought.
- Support complaints management.
- Maintain strong community and family relationships.
- Implement safeguarding procedures.
Safeguarding / Health and Safety / Data Protection:
- Complete required training.
- Follow all H&S legislation.
- Maintain confidentiality and data protection standards.
Person Specification:
Experience:
- Evidence of professional development motivation.
- Willingness and ability to learn.
- Experience in care, support or community settings.
- Experience supervising or managing team members.
Technical Skills:
- Ability to handle basic numerical information.
- Competent in Microsoft Office (Word and Outlook).
Personal Qualities:
- Strong interpersonal skills.
- Good verbal and written communication.
- Ability to listen sensitively.
- Ability to lead, motivate and support colleagues.
- Understanding of safeguarding principles.
- Ability to plan, organise and prioritise.
- Positive values relating to disability, older people, dementia and mental health.
- Ability to work flexibly and collaboratively.
Ready to Change Lives? Apply Now!
If you are a motivated leader with a passion for supporting others, we'd love to hear from you. Apply today and take the next step in your career with We Change Lives.
More About We Change Lives:
We Change Lives (WCL) is a leading Northwest charity dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and people experiencing mental health challenges. Through residential homes, supported living, and community‑based services, we help people lead purposeful, healthy, and fulfilling lives.
Deputy Manager - Leicester employer: We Change Lives
Contact Detail:
We Change Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the community services sector, especially those who work at We Change Lives. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research WCL’s values and recent projects. Show us how your experience aligns with our mission to change lives.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams or improved care standards. We want to hear about your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Deputy Manager - Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in people's lives and supporting your team.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager position. Highlight your relevant experience in leading teams and managing change, as well as any qualifications that match what we're looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with We Change Lives.
How to prepare for a job interview at We Change Lives
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Deputy Manager. Familiarise yourself with WCL's values and how they align with your own. This will help you demonstrate your passion for community services and show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated colleagues or improved performance. Being able to articulate these experiences will highlight your capability to lead and support others effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, service development plans, or how WCL measures success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Person-Centred
Remember, this role is all about supporting individuals. Be ready to discuss how you would promote independence and inclusion for the people you support. Sharing your vision for person-centred care will resonate well with the interviewers and demonstrate your commitment to making a difference.