At a Glance
- Tasks: Lead a passionate team to deliver top-notch care and support in the community.
- Company: Join We Change Lives, a leading charity making a real difference.
- Benefits: Enjoy a £250 welcome bonus, funded training, and 24/7 health support.
- Other info: Flexible hours, career growth, and a supportive work environment.
- Why this job: Empower individuals and create lasting change in your community.
- Qualifications: Level 3 in Health & Social Care and leadership experience required.
The predicted salary is between 30000 - 30000 £ per year.
Service: Community Services - Leicester
Hours per week: Full-time, 36 hours per week
Salary: £30,000
Location: Northwest England
About The Role
We Change Lives (WCL) is seeking a passionate and motivated Deputy Manager to join our team. This is an exciting opportunity to take a leadership role in one of our community-based services, supporting colleagues and ensuring the highest quality of care and support for the people we serve. As a Community Team Manager, you'll work under the direction of the Service Manager to oversee the day‑to‑day running of a designated branch of the service. You'll champion excellence, drive quality standards, and lead your team to deliver person‑centred care that makes a real difference in people's lives.
A Day in the Life of a Deputy Manager:
- Leading and motivating a team of colleagues to deliver the highest standards of care.
- Supporting the Service Manager in developing the service, improving performance, and embedding WCL's values.
- Ensuring our colleagues are supported through effective supervision, training, and development.
- Building strong, positive relationships with the people we support, their families, and external stakeholders.
- Promoting independence, inclusion, and choice for the people we support.
- Taking responsibility for safeguarding, health and safety, and ensuring compliance with policies and legislation.
- Playing a key role in financial performance, rota planning, and service development.
Your leadership will directly impact the lives of the people we support, helping them achieve their goals, dreams, and aspirations.
Our Employee Benefits:
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months.
- Training & Development: Funded qualifications, including Level 2 and above, plus bonus payments for achievement.
- Health & Wellbeing Support: 24/7 access to a GP and wellbeing services.
- Blue Light Card: Free membership, unlocking discounts on shopping, childcare, and more.
- Enhancements: Additional pay for night shifts and double time at Christmas.
- Free Meals: For all staff working 12‑hour shifts.
- Refer a Friend Scheme: £200 bonus for successful referrals.
- Ongoing Technological Advancements: Training and access to new systems, including care planning and rota apps.
What We're Looking For:
- A Level 3 qualification in Health & Social Care (essential) – Level 5 is desirable.
- Experience in leading teams, managing change, and developing colleagues.
- Strong knowledge of care standards, safeguarding, and health & safety.
- Excellent leadership, communication, and interpersonal skills.
- A commitment to innovation, quality, and supporting people to live fulfilling lives.
- Flexibility to provide on‑call support as required.
Most importantly, you'll share our vision of empowering individuals, supporting colleagues, and making a lasting difference in the community.
Job Summary:
To oversee day‑to‑day operational delivery of an allocated area of community services. To ensure high standards of care, manage colleagues effectively, support the development of the service and achieve quality, safeguarding and financial targets.
Key Responsibilities:
- Provide leadership and performance management.
- Support service development and quality improvement.
- Understand and help deliver the Service Development Plan.
- Lead colleagues through changes.
- Support service delivery.
Colleagues:
- Support recruitment, induction, development and retention.
- Support staffing levels and skills mix.
- Ensure supervision systems are effective.
- Provide supervision and development.
- Ensure strong communication across the team.
Business:
- Follow financial procedures.
- Support income targets, occupancy and resource management.
- Ensure contract compliance.
- Identify and support service development opportunities.
The People We Support:
- Maintain a caring, guideline‑aligned environment.
- Maintain high care standards and clinical support.
- Ensure views of people supported are sought.
- Support complaints management.
- Maintain strong community and family relationships.
- Implement safeguarding procedures.
Safeguarding / Health and Safety / Data Protection:
- Complete required training.
- Follow all H&S legislation.
- Maintain confidentiality and data protection standards.
Person Specification:
Experience:
- Evidence of professional development motivation.
- Willingness and ability to learn.
- Experience in care, support or community settings.
- Experience supervising or managing team members.
Technical Skills:
- Ability to handle basic numerical information.
- Competent in Microsoft Office (Word and Outlook).
Personal Qualities:
- Strong interpersonal skills.
- Good verbal and written communication.
- Ability to listen sensitively.
- Ability to lead, motivate and support colleagues.
- Understanding of safeguarding principles.
- Ability to plan, organise and prioritise.
- Positive values relating to disability, older people, dementia and mental health.
- Ability to work flexibly and collaboratively.
Ready to Change Lives? Apply Now!
If you are a motivated leader with a passion for supporting others, we'd love to hear from you. Apply today and take the next step in your career with We Change Lives.
More About We Change Lives:
We Change Lives (WCL) is a leading Northwest charity dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and people experiencing mental health challenges. Through residential homes, supported living, and community‑based services, we help people lead purposeful, healthy, and fulfilling lives.
Deputy Manager - Leicester employer: We Change Lives
We Change Lives is an exceptional employer, offering a supportive and flexible work environment for Care Support Workers in Warrington. With a focus on employee well-being, we provide competitive pay, additional benefits, and opportunities for personal growth, ensuring that our team members feel valued and empowered to make a meaningful impact in the lives of those they care for.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Leicester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at We Change Lives.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from We Change Lives!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like We Change Lives, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at We Change Lives or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager - Leicester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to We Change Lives:Before hitting send, make sure to tailor your application specifically to We Change Lives! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at We Change Lives
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
