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- Tasks: Support individuals with complex care needs, promoting independence and delivering personalised care.
- Company: Creative Care - Leicester, a compassionate not-for-profit organisation.
- Benefits: Competitive pay, training bonuses, discounts, and technology support.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Compassionate individuals; experience in care is a plus but not essential.
- Other info: Join a supportive team dedicated to creating a nurturing environment.
The predicted salary is between 26500 - 29000 £ per year.
Service: Creative Care - Leicester Complex Care Service
Hours per week: 40 Hrs per week
Hourly Rate: £12.71
Location: Leicester
This role is restricted to female applicants only due to the personal care needs and expressed preference of the female resident.
About Creative Care - Leicester Complex Care Service
Located in the heart of Leicester, Creative Care offers a warm, welcoming, and thoughtfully adapted residential setting for adults with complex care needs. Our service supports individuals living with acquired brain injuries, learning disabilities, physical disabilities, and mental health conditions. Each resident benefits from a private, individually designed flat, many with access to gardens, promoting independence and comfort. While some flats have their own outside space, all residents have access to communal outdoor areas. With a strong focus on person centred care, we provide 24-hour care support tailored to each individual's needs, ensuring a safe, therapeutic, and nurturing environment where residents can thrive. All individuals require support with behaviours that challenge, and we work closely with each resident to provide the best care possible.
A Day in the Life of a Support Worker
No two days are the same, just like the individuals we support. As a Support Worker, you'll be instrumental in delivering bespoke, person centred care. Every resident has a unique story and journey, and your role is to help them achieve meaningful outcomes, however big or small. From providing personal care and complex behavioural support to encouraging independence and building strong, trusting relationships, you'll receive all the training you need to make a real difference. This is a rewarding opportunity to work with people who have complex care needs and to help them live life as fully and independently as possible.
Employee Benefits
- Training & Development: Access accredited and in-house training courses. We cover the cost of your qualification, and upon completing Level 2 or above, you'll receive a £150 bonus (plus £50 for completing the Care Certificate).
- Discount Schemes: We cover the cost of your Blue Light Card, giving you access to discounts on childcare, shopping, and online courses.
- Refer a Friend: Earn a £200 bonus for each successful referral who joins Creative Care.
- Technology Support: Benefit from digital tools including rota and care planning apps, with full training provided.
What We're Looking For
While experience in care is welcome, it's not essential - full training is provided. We're looking for compassionate individuals who share our values and are dedicated to making a positive impact. You'll be a strong advocate for those you support, helping to create a nurturing, innovative, and inclusive environment where both residents and staff can thrive.
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
- Mentor new colleagues during induction to support high-quality care delivery
- Participate in supervision, observation and appraisal processes
- Provide effective communication including accurate written reports
- Help maintain a caring environment aligned with best practice, guidance and legislative requirements
- Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
- Seek and share the views and preferences of the people we support
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners
- Support the Service Manager with complaints and concerns following WCL policy
- Maintain positive relationships with families, the community, and external partners
- Understand and implement safeguarding procedures
Health and Safety
As an employee, you must:
- Take reasonable care of your own and others' health and safety
- Cooperate with the employer to ensure compliance with legislation
- Avoid misuse of equipment or systems provided for safety
Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001. Use and share information only with authorised people and for authorised purposes.
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications Desirable: A recognised health or social care qualification
Experience Additional relevant training or qualifications Essential: Evidence of wanting to professionally develop, willingness and ability to learn
Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs, experience working as part of a team
Technical Skills Essential: Ability to handle basic numerical data, including simple financial information, ability to use Microsoft Office (Word and Outlook)
Desirable: Ability to use WCL transport or own transport when required
Personal Qualities Essential: Understanding of fairness and valuing diversity, understanding of safeguarding vulnerable adults and the ability to recognise concerns, ability to work positively and flexibly as part of a team, positive values relating to disability, older people, dementia and mental health, understanding of WCL's key statements and how to demonstrate them, ability to provide high-quality support to people with learning disabilities, dementia and mental health needs, good verbal and written communication skills, ability to listen sensitively, strong interpersonal skills, ability to develop and maintain positive relationships with others
Desirable: Ability to plan, organise and prioritise tasks, understanding of positive, person-centred support planning.
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our prescreening stage, a member of our friendly team will be in touch to guide you through the next steps!
About Creative Care And We Change Lives (WCL)
Creative Care is part of We Change Lives (WCL), a charity based in the Northwest and Midlands, supporting people with a wide range of needs including complex health conditions, disabilities, and mental health challenges. WCL is committed to delivering compassionate care and enabling individuals to live purposeful, fulfilling lives across residential, supported living, and community based services.
Complex Care Service Night Support worker ( Maternity Cover ) in Leicester employer: We Change Lives
Contact Detail:
We Change Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Service Night Support worker ( Maternity Cover ) in Leicester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Creative Care. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Creative Care's values and services. Show us that you understand our mission and how you can contribute to making a positive impact on the lives of our residents.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, so the more you rehearse, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Complex Care Service Night Support worker ( Maternity Cover ) in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Night Support Worker. We want to see your passion for person-centred care shining through!
Showcase Your Compassion: In your written application, let us know about your experiences that demonstrate your compassion and dedication to supporting individuals with complex care needs. We love hearing about real-life examples!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!
How to prepare for a job interview at We Change Lives
✨Know Your Stuff
Before the interview, make sure you understand the role of a Night Support Worker and the specific needs of the residents at Creative Care. Familiarise yourself with person-centred care principles and be ready to discuss how you can contribute to creating a nurturing environment.
✨Show Your Compassion
This role requires a genuine passion for helping others. Be prepared to share personal experiences or examples that demonstrate your compassion and commitment to supporting individuals with complex care needs. Highlight any relevant volunteer work or training you've undertaken.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how they support their staff. This shows you're genuinely interested in the role and want to ensure it's the right fit for you.
✨Be Yourself
Authenticity goes a long way in interviews. Let your personality shine through and don’t be afraid to express your values and beliefs about care. The team at Creative Care is looking for someone who aligns with their mission, so being genuine will help you stand out.