At a Glance
- Tasks: Analyse and improve processes to enhance data reporting and organisational efficiency.
- Company: WE Care Home Improvements, dedicated to supporting vulnerable individuals in their homes.
- Benefits: Generous benefits, professional development, and a collaborative work environment.
- Other info: 12-month fixed-term role with opportunities for sustainable change.
- Why this job: Make a real impact on the lives of older and vulnerable people in your community.
- Qualifications: Experience in business analysis, data handling, and process improvement.
The predicted salary is between 28800 - 43200 € per year.
WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers. Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:
- We are experts
- We are resourceful
- We are caring
- We act with integrity
Purpose of the role: The Business Analyst will play a key role in improving our organisational efficiency, strengthening our data and reporting infrastructure, and supporting the growth and sustainability of our services. Working across teams, the postholder will analyse and streamline processes, enhance data capture and reporting, and support the integration and improvement of our core systems (CRM, Finance, and operational tools). The role will help reduce manual analysis, free up staff time, improve insight and decision-making, and strengthen our ability to deliver high-quality services to the communities we support.
As this is a 12-month fixed-term contract, the role is focused on delivering clear, sustainable outcomes. By the end of the contract, WECHI will have:
- A full set of documented business processes, including process maps, supporting notes, and clear user guides.
- Clear ownership of processes, with all staff understanding agreed ways of working and what is required of them.
- Core systems (CRM, Finance, and operational tools) effectively integrated, with minimal manual intervention or duplication.
- Appropriate data controls and validation checks in place, providing confidence in the accuracy and integrity of information.
- Automated dashboards, drawing directly from core systems, providing timely operational and financial insights.
- Reduced reliance on manual reporting and spreadsheet-based workarounds.
- Embedded processes and tools that are sustainable beyond the life of the contract.
Success at 12 months will mean the organisation is operating more efficiently, using reliable and accessible data to inform decision-making, and is better equipped to manage growth and demonstrate impact.
What you’ll do:
- Define key data capture points across systems to enable consistent and accurate reporting.
- Develop and maintain reporting dashboards that provide operational, financial, and strategic insight.
- Improve data flow and integration between CRM and Finance systems to ensure completeness and accuracy of data and revenue capture.
- Provide timely and reliable data analysis to support decision-making at Executive and Board levels.
- Analyse internal and external data to identify service demand, emerging needs, and opportunities for growth.
- Review and map current business processes (particularly stock management, purchasing, invoicing, CRM and finance systems).
- Identify inefficiencies, duplication, and opportunities for automation or system enhancement.
- Develop and implement improved workflows and processes to increase efficiency and reduce manual work.
- Ensure improvements lead to a consistent and high-quality customer experience from first contact through to service delivery.
- Support the development of new services and income streams aligned with identified need.
- Produce data-driven recommendations to support business planning, sustainability, and income diversification.
- Upskill and support staff across teams in using data and systems effectively.
- Develop user guides, process documentation, and provide training to ensure sustainable adoption of new systems and processes.
- Build organisational confidence and capability in data-led decision making.
Who we’re looking for: We are seeking someone who:
- Brings proven experience in business analysis and service improvement, with the ability to map, redesign and embed efficient processes across CRM, finance and operational systems.
- Is highly analytical and confident working with data, able to build dashboards, strengthen data quality, and translate complex information into clear insight for senior decision-makers.
- Has hands-on experience improving system integration and reporting, reducing manual work and creating automated, reliable management information.
- Can deliver sustainable change within a 12-month timeframe, leaving behind documented processes, trained staff, and embedded tools that continue to add value beyond the life of the contract.
Make a tangible difference in the lives of older and vulnerable people across our region. Be part of a collaborative, supportive and flexible work environment where your leadership truly matters. Help shape and grow an essential community service with real impact. Generous benefits and development opportunities. Work directly with senior leadership, influencing strategy and service innovation.
Additional information: Full Job Description and Person Specification is attached below. To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role. Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged. Disclaimer: We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
Business Analyst (12-month Fixed Term) employer: We Care Home Improvements
WE Care Home Improvements (WECHI) is an exceptional employer, offering a collaborative and supportive work environment where your contributions directly enhance the lives of older and vulnerable individuals in Bristol, Bath & North East Somerset, and Gloucestershire. With a strong commitment to employee development, you will have the opportunity to influence strategic decisions and implement meaningful changes while enjoying generous benefits and a culture that values integrity, expertise, and care.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (12-month Fixed Term)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what WE Care Home Improvements stands for and think about how your skills as a Business Analyst can help them achieve their goals. Tailor your responses to show you're a perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and demonstrate your analytical skills confidently during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the best candidate for the job.
We think you need these skills to ace Business Analyst (12-month Fixed Term)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience in business analysis, service improvement, and any relevant skills that align with our values at WECHI. We want to see how you can make a difference!
Craft a Compelling Supportive Statement:Your supportive statement is your chance to shine! Use it to explain why you're the perfect fit for this role. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Analytical Skills:Since this role is all about data and insights, don’t forget to showcase your analytical skills. Mention any tools or methods you’ve used to improve data quality and reporting, as well as any dashboards you've built.
Apply Early!:We encourage you to apply as soon as possible since we’re shortlisting on a rolling basis. Don’t miss out on the opportunity to join our team and make a real impact in the community!
How to prepare for a job interview at We Care Home Improvements
✨Know the Organisation Inside Out
Before your interview, make sure you understand WE Care Home Improvements' mission and values. Familiarise yourself with their services and how they impact the community. This will not only show your genuine interest but also help you align your answers with their core values during the interview.
✨Showcase Your Analytical Skills
As a Business Analyst, you'll need to demonstrate your analytical prowess. Prepare examples of past experiences where you've successfully improved processes or systems. Be ready to discuss specific tools or methodologies you've used to analyse data and streamline operations.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to data integration or process improvement. Think through potential challenges you might face in this role and how you would address them. This will showcase your problem-solving skills and readiness to tackle real-world issues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the current challenges the organisation faces regarding data management or process efficiency. This shows your proactive mindset and genuine interest in contributing to their success.
