Job: Senior Branch Manager Designate
Salary: £28,450 per year (OTE £35,570)
Bonus: Fantastic annual bonus based on Company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
Responsibilities
As a Senior Branch Manager Designate with WBAC you will:
- First-and-foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
- Always deliver exceptional customer service.
- Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
- Performing Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
- Reporting any potential threat to the business to your Divisional Manager.
- Ensuring all diaries/rotas are set up as per the company instruction.
- Ensuring all purchases are completed as per the company standard.
- Required to provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of purchases when require.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
Senior Branch Manager Designate in Manchester employer: We Buy Any Car
As a Hybrid Branch Manager, you will thrive in a dynamic work environment that prioritises employee development and customer satisfaction. Our company offers competitive salaries, comprehensive benefits, and a supportive culture that encourages growth and innovation, making it an ideal place for those seeking a fulfilling career in branch management.
