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- Tasks: Join us as a Hybrid Branch Manager, buying cars and ensuring smooth branch operations.
- Company: We're the UK's favourite car-buying service, rapidly expanding with over 500 branches.
- Benefits: Enjoy fantastic bonuses, discounted gym memberships, and structured progression programmes.
- Why this job: Be part of a dynamic team, learn about cars, and make a real impact in customer service.
- Qualifications: Must have a full UK manual driving licence and experience in a target-driven environment.
- Other info: Weekend work is involved; we provide training for those new to the automotive industry.
The predicted salary is between 28800 - 42000 £ per year.
Bonus: Fantastic monthly bonus and annual bonus based on company performance.
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities:
- As a Sales Executive with WBAC you will buy cars and ensure the efficient running of your branch.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Conduct appraisals on cars, negotiate prices, close deals, and deliver exceptional customer service.
- Liaise with the back office and work colleagues as required.
- Assist the transport department when not buying cars.
Requirements:
- A current full UK manual driving license.
- Experience of working in a target-driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and independently.
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Benefits include discounted gym membership, team social events budget, monthly & annual bonuses, incentives & rewards, extra holidays for length of service, pension scheme, and structured progression programmes & pay increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Hybrid Branch Manager employer: We Buy Any Car
Contact Detail:
We Buy Any Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Branch Manager
✨Tip Number 1
Familiarise yourself with the car-buying process and the services we offer. Even if you don't have prior knowledge about cars, understanding our business model will help you engage confidently with customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position is heavily focused on customer interaction, showcasing your ability to build relationships and provide exceptional service will set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving skills and ability to work under pressure. Think of examples from your past experiences where you successfully managed challenges or met targets, as these will resonate well with our hiring team.
✨Tip Number 4
Demonstrate your flexibility and willingness to work in a rotational shift pattern. Being open about your availability and eagerness to adapt to the demands of the role will show us that you're committed to being a valuable team member.
We think you need these skills to ace Hybrid Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any roles where you worked independently or in a target-driven environment, as these are key for the Hybrid Branch Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to build relationships with customers and your willingness to learn about cars, as this aligns with the company's training approach.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and IT proficiency. Provide examples of how you've successfully managed your workload and met targets in previous roles.
Showcase Your Customer Focus: Demonstrate your customer-centric approach by including specific examples of how you've delivered exceptional service in past positions. This will resonate well with the company's values and expectations.
How to prepare for a job interview at We Buy Any Car
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the automotive industry, even if you don't have prior experience. Companies like this one value enthusiasm and a willingness to learn.
✨Demonstrate Your Communication Skills
Since the role involves liaising with customers and colleagues, be prepared to showcase your excellent communication skills. Practice answering questions clearly and confidently, as well as listening actively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult customer or meeting sales targets. Think of examples from your past experiences that highlight your problem-solving abilities.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
