At a Glance
- Tasks: Manage retail branches, buy cars, and deliver exceptional customer service.
- Company: Join the UK's favourite car-buying service that's expanding rapidly.
- Benefits: Competitive salary, bonuses, gym discounts, and structured progression.
- Other info: Enjoy team events and extra holidays for your service!
- Why this job: Be part of a fast-growing team and learn everything about cars!
- Qualifications: Full UK driving license and experience in customer-focused roles.
The predicted salary is between 28200 - 35220 € per year.
About The Role
Salary: £28,200 per year (OTE £35,220)
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager employer: We Buy Any Car Ltd.
Join a dynamic and rapidly expanding team at the UK’s favourite car-buying service, where your passion for customer service will be rewarded with competitive salaries, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you’ll thrive in an environment that values your contributions while enjoying benefits like discounted gym memberships and team social events. Embrace the chance to develop your skills in a vibrant setting as we continue to grow across the country.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager
✨Tip Number 1
Get to know the company inside out! Research our values, mission, and what makes us the UK's favourite car-buying service. This will help you stand out in interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and ability to work under pressure – these are key for us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Branch & Transfer Manager
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for customer service and the role! Make sure to express why you're excited about joining our team and how you can contribute to our fast-growing company.
Tailor Your CV:Don’t just send a generic CV. Highlight your experience in target-driven environments and any customer-facing roles you've had. We love seeing how your skills match what we’re looking for!
Craft a Personal Cover Letter:Use your cover letter to tell us a bit about yourself and why you’d be a great fit for the Retail Branch & Transfer Manager position. Be genuine and let your personality shine through!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applicants and ensures you don’t miss out on any updates!
How to prepare for a job interview at We Buy Any Car Ltd.
✨Know Your Stuff
Even if you’re not a car expert, it’s important to show enthusiasm for learning. Research the company and its services, and be ready to discuss how you can contribute to their growth. Familiarise yourself with basic car terminology and the buying process to impress your interviewers.
✨Showcase Your Customer Service Skills
This role is all about customer interaction, so prepare examples of how you've provided exceptional service in previous jobs. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your customer-focused mindset.
✨Demonstrate Your Target-Driven Mindset
Since the job involves working in a target-driven environment, come prepared with examples of how you’ve met or exceeded targets in past roles. Highlight your ability to prioritise tasks and manage your time effectively to achieve results.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. This could involve negotiating prices or handling a difficult customer. Practice these scenarios beforehand so you can showcase your communication skills and ability to think on your feet.
