At a Glance
- Tasks: Manage retail branch operations and provide exceptional customer service while buying cars.
- Company: Join a market-leading brand with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy bonuses, gym discounts, extra holidays, and a structured progression programme.
- Other info: Flexible shifts with a fun team culture and opportunities for personal development.
- Why this job: Perfect for those who love working independently and want to grow in a dynamic environment.
- Qualifications: Full UK driving licence and experience in a target-driven, customer-focused role.
The predicted salary is between 16920 - 16920 € per year.
About The Role
Salary: £16,920 per year
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 25.5 hours per week on a rotational shift pattern of 3 days on, 4 days off. Weekend work is involved.
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues.
- When you are not buying cars you will be assisting the transport department as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Kempston employer: We Buy Any Car Ltd.
Join a dynamic team as a Retail Branch & Transfer Manager, where your passion for customer service will be rewarded with competitive pay and fantastic bonuses. Our supportive work culture fosters personal growth through structured progression programmes and offers unique benefits like discounted gym memberships and extra holidays for length of service. With a focus on teamwork and social events, this role provides an excellent opportunity to thrive in a vibrant environment while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Kempston
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and ability to work under pressure – these are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Branch & Transfer Manager in Kempston
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for customer service and the role! Make sure to express your enthusiasm in your application. Let us know why you’re excited about joining our team and how you can contribute to our success.
Tailor Your CV:Don’t just send a generic CV! We love it when applicants tailor their CVs to highlight relevant experience. Focus on your customer-facing roles and any achievements that showcase your ability to meet targets and build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us more about yourself, your skills, and why you’d be a great fit for the Retail Branch & Transfer Manager position. Keep it friendly and professional!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at We Buy Any Car Ltd.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Retail Branch & Transfer Manager. Familiarise yourself with the key tasks like buying cars, customer service, and liaising with colleagues. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this role is heavily customer-focused, prepare examples from your past experiences where you provided exceptional service. Think about how you handled difficult situations or built relationships with clients. This will show that you can thrive in a target-driven environment.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational abilities, so be ready to discuss how you prioritise your workload. Share specific strategies you use to manage your time effectively, especially when working under pressure or independently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
