At a Glance
- Tasks: Manage car buying and ensure smooth branch operations while delivering top-notch customer service.
- Company: Join the UK's favourite car-buying service, rapidly expanding with over 500 branches.
- Benefits: Enjoy competitive pay, bonuses, gym discounts, and a structured progression programme.
- Other info: Flexible shifts with opportunities for social events and extra holidays.
- Why this job: Be part of a dynamic team where you can grow and learn about the automotive industry.
- Qualifications: Full UK driving licence and experience in a target-driven, customer-focused role.
The predicted salary is between 16920 - 16920 £ per year.
£16,920 per year. Fantastic monthly bonus and annual bonus based on company performance. 25.5 hours per week on a rotational shift pattern of 3 days on, 2 days off. Weekend work is involved.
About The Role
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues.
- When you are not buying cars you will be assisting the transport department as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Hitchin employer: We Buy Any Car Ltd.
Join a dynamic and rapidly expanding team at the UK's favourite car-buying service, where your passion for customer service will be rewarded with competitive pay, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you'll thrive in an environment that values your contributions while enjoying benefits like discounted gym memberships and social events. Embrace the chance to learn about the automotive industry in a role that offers both independence and teamwork, all within a vibrant and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Hitchin
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Branch & Transfer Manager in Hitchin
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for customer service shine through in your application. Make sure to highlight any experiences where you've gone above and beyond for customers, as this is key for us!
Tailor Your CV:Don’t just send out the same CV for every job! We love it when applicants tailor their CVs to match the Retail Branch & Transfer Manager role. Focus on relevant skills and experiences that align with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your personality comes through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at We Buy Any Car Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Branch & Transfer Manager, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues. This will demonstrate your ability to build lasting relationships with clients.
✨Prepare for Target-Driven Questions
Since the role involves working in a target-driven environment, be ready to discuss how you've met or exceeded targets in previous roles. Think of specific metrics or achievements that highlight your success and how you can bring that same drive to this position.
✨Practice Your Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
