At a Glance
- Tasks: Manage retail branches, buy cars, and deliver exceptional customer service.
- Company: Join the UK's favourite car-buying service that's expanding rapidly.
- Benefits: Enjoy bonuses, gym discounts, healthcare plans, and structured career progression.
- Other info: Flexible shifts with opportunities for social events and extra holidays.
- Why this job: Be part of a dynamic team and learn everything about the car industry.
- Qualifications: Full UK driving license and strong communication skills required.
The predicted salary is between 16920 - 16920 £ per year.
About The Role
Salary: £16,920 per year
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 25.5 hours per week on a rotational shift pattern of 3 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues.
- When you are not buying cars you will be assisting the transport department as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Falkirk employer: We Buy Any Car Ltd.
Join a dynamic and rapidly expanding team at the UK’s favourite car-buying service, where your passion for customer service will be rewarded with competitive pay, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you’ll thrive in an environment that values your contributions and encourages teamwork through social events and incentives. Located in a vibrant area with over 500 branches, this role offers a unique chance to develop your skills while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Falkirk
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Branch & Transfer Manager in Falkirk
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for customer service shine through in your application. Make sure to highlight any experiences where you've gone above and beyond for customers, as this is key for us!
Tailor Your CV:Don’t just send out the same CV everywhere! We love it when applicants customise their CVs to match the job description. Focus on your relevant skills and experiences that align with the Retail Branch & Transfer Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention why you’re excited about working with us at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at We Buy Any Car Ltd.
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Branch & Transfer Manager, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues effectively. This will demonstrate your ability to build lasting relationships with clients.
✨Prepare for Role-Specific Questions
Expect questions related to sales, appraisals, and negotiation. Think about how you would approach buying cars and closing deals. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
