At a Glance
- Tasks: Buy cars, manage branch operations, and deliver top-notch customer service.
- Company: Join the UK's favourite car-buying service that's expanding rapidly!
- Benefits: Competitive salary, bonuses, gym discounts, and extra holidays for service.
- Other info: Enjoy structured progression programmes and exciting team events!
- Why this job: Be part of a dynamic team and learn everything about the car industry.
- Qualifications: Full UK driving license and strong communication skills required.
The predicted salary is between 28200 - 34120 £ per year.
About The Role
Salary: £28,200 (OTE 34,120) per annum pro rata
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- As a Sales Executive with WBAC you will buy cars and ensure the efficient running of your branch.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service.
- Liaising with the back office and work colleagues.
- When you are not buying cars, you will be assisting the transport department as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Burton upon Trent employer: We Buy Any Car Ltd.
Join a dynamic and rapidly expanding team at the UK's favourite car-buying service, where your passion for customer service will be rewarded with competitive salaries, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you'll thrive in an environment that values your contributions and encourages teamwork through social events and incentives. Located in a vibrant area with over 500 branches, this role offers a unique chance to develop your skills while being part of a market-leading brand.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Burton upon Trent
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Branch & Transfer Manager in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Branch & Transfer Manager role. Highlight your customer service experience and any target-driven achievements to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you want to join StudySmarter. Be genuine and let your personality come through.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at We Buy Any Car Ltd.
✨Know Your Stuff
Even if you’re not a car expert, it’s crucial to understand the basics of the role. Research the company and its services, and be ready to discuss how your skills align with their needs. Familiarise yourself with common car buying processes and customer service expectations.
✨Show Your Enthusiasm
This role is all about passion and service. During the interview, let your enthusiasm shine through! Share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you’re not just looking for a job, but genuinely want to contribute to the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and customer service skills. Think of specific situations where you’ve had to negotiate or handle difficult customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, training opportunities, or what success looks like in this role. This shows you’re serious about the position and helps you gauge if it’s the right fit for you.
