At a Glance
- Tasks: Lead a high-performance team in car buying and deliver exceptional customer service.
- Company: Join a dynamic automotive company with a focus on performance and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, gym discounts, and structured career progression.
- Other info: Participate in team events and enjoy extra holidays for your dedication.
- Why this job: Make an impact in a fast-paced environment while building lasting relationships with customers.
- Qualifications: Must have a full UK driving licence and experience in a target-driven role.
The predicted salary is between 28450 - 28450 £ per year.
Senior Branch Manager Designate
Salary
Bonus
Fantastic annual bonus based on company performance
Hours
42.5 hours per week on a rotational shift pattern of 5 days on, 2 days off, with weekend work involved.
Responsibilities
- Model high-performance car buying and support the regional manager in driving performance.
- Main point of contact for customers, prioritising diary to achieve appointments and meet targets.
- Lead the customer through the purchase journey, completing appraisals, handling important documents, and processing payments.
- Always deliver exceptional customer service.
- Assist the Regional Manager with smooth operation of the region and compliance as per company procedures.
- Perform Branch Standard checks when visiting locations.
- Identify support and coaching needs of colleagues, providing constructive feedback and development points when required.
- Report potential threats to the business to Divisional Manager.
- Ensure all diaries/rotas set up as per company instructions.
- Ensure all purchases completed as per company standard.
- Provide temporary cover in other regions within the Division.
- Complete all tasks set out by HR.
- Assist in purchase completion when required.
Requirements
- Current full UK manual driving licence.
- Experience working in a target-driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and independently.
- Ability to organise and prioritise own workload.
- Ability to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
- Extra Benefits
- Discounted gym membership.
- Team social events budget available to all.
- Monthly & annual bonuses, incentives & rewards.
- Accrue extra holidays for length of service.
- Healthcare cash plan.
- Cycle to work scheme.
- Pension scheme.
- Structured progression programmes & pay increases.
- #J-18808-Ljbffr
We think you need these skills to ace Senior Branch Manager Designate
Customer Service
Communication Skills
Target-Driven
Time Management
Relationship Building
Administration Skills
IT Skills
