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- Tasks: Join our Repairs Team as a UPVC Carpenter, handling window and door repairs.
- Company: L&Q, a leading housing association dedicated to quality homes.
- Benefits: Great pension plan, 28-31 days leave, health cash plan, and lifestyle perks.
- Why this job: Make a real difference in people's lives by providing essential maintenance services.
- Qualifications: Experience in maintenance, multi-trade skills, and a customer-first attitude.
- Other info: Mobile working with a van provided and opportunities for career growth.
The predicted salary is between 33500 - 46000 £ per year.
Overview
- Contract Type: Permanent Full Time 40 hours per week
- Salary: 39707 per annum
- Location: North East London covering Waltham Forest, Redbridge and Havering
- Persona: Mobile Working (van provided); contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required
- Reporting Office: Stratford London
- Closing date for applications: Friday 23rd January at 11pm
- Interview date: Monday 2nd February at our office in Stratford
Role & Responsibilities
- Join our Repairs Team at L&Q as an experienced Multi-trader/UPVC operative to work within the Reactive Maintenance Team covering Waltham Forest, Redbridge and Havering.
- Deal with all aspects of internal/external window repairs including single and double glazing repairs, door repairs, lock refits and repairs.
- Use carpentry skills as required to fulfil the role.
- Operate from an L&Q van (business use only); travel from your home address to job locations; work with PDA (hand-held device) to receive jobs.
- Deliver high levels of customer service as a first point of contact to residents, aiming for right-first-time service and limiting follow-ons.
- Work within in-house maintenance team core hours (generally Monday to Friday, 8am to 5pm); there is potential to earn more from call-outs and out-of-hours service.
Qualifications & Skills
- Sound working trade knowledge and experience
- Experience in a Maintenance site and/or Housing environment
- Right-first-time approach
- Unvented qualification
- Health and Safety conscious
- Previous experience in a similar role
- Wide range of multi-trade skills
- Ability to deliver excellent customer service
What You’ll Need to Know
- We expect you to be able to work from home base, travel to sites, and use a PDA to receive and update job progress.
- You will be provided with an L&Q van and PPE, with uniform supplied.
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave rising to 31 days with length of service
- Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And more.
About L&Q
We are one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home and we serve diverse communities across London, the South East and North West of England. We value diversity and inclusion, and we are committed to ending discrimination. We are a Disability Confident Leader (Level 3) and have Recruitment Advocate schemes to ensure fair, transparent and consistent hiring.
UPVC Carpenter North East London 7417 employer: We build homes for sale or rent across the country
Contact Detail:
We build homes for sale or rent across the country Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UPVC Carpenter North East London 7417
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in UPVC carpentry or maintenance before applying. It’ll not only boost your confidence but also give you real-life examples to share during interviews.
✨Tip Number 2
Network like a pro! Reach out to people in the industry through social media or local events. You never know who might have a lead on a job or can give you insider tips about the company you're eyeing.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Remember, as a Maintenance Technician, you'll be the first point of contact for residents, so showing you can deliver a right-first-time service is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace UPVC Carpenter North East London 7417
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a UPVC Carpenter and any relevant multi-trade skills. We want to see how your background fits with the role, so don’t be shy about showcasing your carpentry expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Repairs Team. Share specific examples of your previous work and how you’ve delivered excellent customer service in the past.
Show Off Your Qualifications: If you have any relevant qualifications, like your unvented qualification or health and safety training, make sure to mention them! We love seeing candidates who are committed to their professional development.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications as we might close the advert sooner than expected. Head over to our website and get your application in today!
How to prepare for a job interview at We build homes for sale or rent across the country
✨Know Your Trade Inside Out
Make sure you brush up on your UPVC carpentry skills and maintenance knowledge. Be ready to discuss specific techniques you've used in previous roles, especially those related to window and door repairs. This will show that you’re not just experienced but also passionate about your craft.
✨Showcase Your Customer Service Skills
As a Maintenance Technician, you'll be the first point of contact for residents. Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues quickly or went the extra mile to ensure satisfaction.
✨Familiarise Yourself with the Role's Requirements
Read through the job description thoroughly and understand what L&Q is looking for. Be prepared to explain how your experience aligns with their needs, particularly your multi-trade skills and health and safety consciousness. Tailoring your responses to their expectations can make a big difference.
✨Practice Using a PDA
Since you'll be using a PDA to receive and update jobs, it’s a good idea to familiarise yourself with similar technology if you haven't already. During the interview, mention any experience you have with handheld devices or similar tools, as this shows you're tech-savvy and ready to adapt.
