At a Glance
- Tasks: Lead a dynamic team to resolve customer issues and enhance service quality.
- Company: Join a forward-thinking organisation committed to excellence in customer service.
- Benefits: Attractive salary, excellent pension plan, and generous annual leave.
- Why this job: Make a real difference by leading a team that prioritises customer satisfaction.
- Qualifications: Proven leadership skills and experience in customer service management.
- Other info: Enjoy hybrid working with opportunities for career advancement.
The predicted salary is between 47920 - 55270 £ per year.
Contract Type: Permanent Full Time 35 hours per week
Salary: Starting from 55270 (London salary) and from 47920 (Regional salary) per annum
Grade: 10
Reporting Office: London Stratford or Manchester Trafford
Persona: Agile 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 18th January 2026 at 11pm
Interviews to be held on the 28th January 2026
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service
Resolutions Team Manager 7388 in London employer: We build homes for sale or rent across the country
Contact Detail:
We build homes for sale or rent across the country Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resolutions Team Manager 7388 in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re keen!
We think you need these skills to ace Resolutions Team Manager 7388 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resolutions Team Manager role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When filling out your application, don’t just list your duties. Instead, showcase your achievements and the impact you've made in previous roles. Numbers and specific examples can really make you stand out to us!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to hear from you!
How to prepare for a job interview at We build homes for sale or rent across the country
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resolutions Team Manager role. Familiarise yourself with the key responsibilities and how they align with the company's goals. This will help you articulate how your experience fits perfectly with what they're looking for.
✨Prepare for Behavioural Questions
Expect questions that explore your past experiences and how you've handled various situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you provide clear and concise examples of your leadership and problem-solving skills.
✨Showcase Your Leadership Style
As a Resolutions Team Manager, your leadership style is crucial. Be ready to discuss how you motivate and manage a team, especially in a hybrid working environment. Share specific examples of how you've successfully led teams in the past and how you plan to do so in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the team dynamics, challenges they face, or how success is measured in the position. It’s a great way to demonstrate your enthusiasm and strategic thinking.