Please click here for the role profile - Programme Management Officer Role Profile.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.
Join our Transformation & Change Delivery Team at L&Q:
L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.
If this sounds like you, we would love for you to apply!
Your impact in the role:
- Upholding governance standards and framework adherence across all live projects and programmes in the Transformation & Change portfolio.
- Serving as the quality assurance gatekeeper for status reports, stage-gates, change controls, and RAID logs, challenging and returning substandard inputs up to senior leadership level.
- Delivering executive-level secretariat support for Delivery Working Groups and governance forums, independently tracking actions and escalations.
- Administering PMO infrastructure (SharePoint and MS Teams), driving template standardisation, document control, and self-service efficiency.
- Synthesising management information (MI) and data packs for senior leadership review, resolving data quality gaps and establishing a single source of truth.
- Partnering cross-functionally with internal enabling functions and external delivery partners to align project administration and stremline PMO outputs.
What you'll bring:
- PMO Expertise: Solid experience within a structured PMO environment, with a strong understanding of project lifecycles, stage-gate governance, and RAID management. P3O, PRINCE2, Agile PM, or MoP certifications are desirable.
- Tooling & Infrastructure Proficiency: High proficiency in Microsoft 365 (advanced SharePoint administration, MS Teams, Excel). Experience with Power BI, Power Automate, or dedicated PMO tools for automation is highly advantageous.
- Secretariat & Facilitation Skills: Strong track record in corporate secretariat duties, including agenda setting, minute-taking, action tracking, and high-level meeting facilitation.
- Process Standardisation & Risk Management: Ability to streamline manual processes and standardise templates (familiarity with Lean Six Sigma or change methodologies is beneficial).
- Communication & Influencing: Excellent interpersonal skills, with the ability to build persuasive narratives, present key insights clearly to senior stakeholders, and challenge constructively when required.
- Benefits Realisation Knowledge: Awareness of Benefits Realisation frameworks to support project leads in tracking outcomes.
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
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Programme Management Officer in London employer: We build homes for sale or rent across the country
L&Q is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where diversity and inclusion are celebrated. With a comprehensive benefits package including an excellent pension plan, generous annual leave, and opportunities for professional development, L&Q fosters an environment where talent can thrive and make a meaningful impact in the community. Located in vibrant areas like London and Manchester, this role provides the chance to lead innovative talent development programmes while enjoying a flexible hybrid working model.
Contact Details:
We build homes for sale or rent across the country Recruitment Team
