At a Glance
- Tasks: Lead the delivery of compliant Landlord’s Certificates and improve service delivery.
- Company: Join L&Q, a leading housing association dedicated to quality homes and community support.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Hybrid working model with opportunities for professional growth in a diverse environment.
- Why this job: Make a real impact on building safety and help residents navigate important regulations.
- Qualifications: Strong understanding of building safety legislation and excellent organisational skills required.
The predicted salary is between 37451 - 41045 £ per year.
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £37,451 per annum to £41,045 per annum (London weighted salary), £33,688 per annum to £37,093 per annum (Regional salary), dependant on experience
Grade: 7
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 9th June 2026 at 11pm
Interview Dates: 17th and 18th June 2026 via Teams
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more…
Join our Building Safety Team at L&Q:
This is a great opportunity to join our growing Building Safety team during an exciting period of change. As our Landlord Certificate Lead, you’ll play a key role in a fast-paced, data-driven environment—helping us meet new Building Safety Act requirements while delivering excellent service to our residents, as part of the Building Safety team you will report into the Building & Fire Safety Engagement Manager.
Your impact in the role:
As our Landlord Certificate Lead, you’ll take ownership of delivering accurate, compliant Landlord’s Certificates, ensuring certificates are completed, maintained, stored and issued in full compliance with the Building Safety Act and internal policy. You will work closely with the Homeownership team, you’ll build strong relationships and provide expert support on Building Safety Act enquiries. Providing expert advice and coordination on sales, remortgages and other leaseholder transactions impacted by the Landlord’s Certificate requirements. Playing a key role in improving our data, processes, and overall service delivery. You will make a real, positive impact for leaseholders affected by cladding and mortgage restrictions.
What you'll bring:
Essential:
- Good understanding of building safety legislation, leasehold and their regulatory environments
- Excellent organisational skills with ability to prioritise own workload with attention to detail
- Strong analytical and organisational skills, with the ability to manage complex information, maintain accurate records and meet statutory timescales
- Comfortable engaging with internal & external stakeholders at all levels to influence decisions
- Ability to work methodically and independently, exercising sound judgement and attention to detail in a compliance-critical environment
Desirable:
- Effective written and verbal communication, with the ability to produce clear and accurate reports/data
- Ability to develop, document and improve policies, procedures and guidance, translating legislation and regulation into clear operational practice
- Experience using bespoke housing software (D365)
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Landlord’s Certificate Lead - 7855 in London employer: We build homes for sale or rent across the country
L&Q is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a generous pension plan, ample annual leave, and opportunities for volunteering, employees are encouraged to thrive both personally and professionally. Located in vibrant areas like London and Manchester, L&Q fosters a diverse and inclusive environment where every team member can make a meaningful impact on the communities we serve.
Contact Details:
We build homes for sale or rent across the country Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Landlord’s Certificate Lead - 7855 in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at L&Q. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research the Building Safety Act and be ready to discuss how your skills align with the role of Landlord’s Certificate Lead. Show them you’re not just a candidate, but the candidate they need.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Landlord’s Certificate Lead - 7855 in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Landlord’s Certificate Lead role. Highlight your experience with building safety legislation and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills:Don’t just list your skills—give us examples! Whether it’s your organisational prowess or your ability to manage complex information, share specific instances where you’ve excelled. This helps us see the real impact you can make.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point—this shows us you can communicate effectively!
Apply Early!:We encourage you to submit your application as soon as possible. Early applications are more likely to be considered, and we might close the advert sooner than the deadline. So don’t wait—head over to our website and apply today!
How to prepare for a job interview at We build homes for sale or rent across the country
✨Know Your Legislation
Make sure you brush up on the Building Safety Act and any relevant legislation. Being able to discuss these topics confidently will show that you’re not just familiar with the requirements but also passionate about compliance and safety.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed complex information and prioritised workloads in previous roles. This is crucial for the Landlord’s Certificate Lead position, so be ready to demonstrate your attention to detail and organisational prowess.
✨Engage with Stakeholders
Think of instances where you've successfully engaged with internal or external stakeholders. Highlight your communication skills and ability to influence decisions, as this will be key in your role working closely with the Homeownership team.
✨Prepare for Data-Driven Questions
Since this role involves improving data and processes, be prepared to discuss your experience with data management. If you’ve used housing software like D365, mention it! Showing familiarity with tools that enhance service delivery will set you apart.
