At a Glance
- Tasks: Design and deliver impactful AI and Microsoft training for apprentices.
- Company: Join Zenith, a leader in digital skills and workforce development.
- Benefits: Competitive salary, professional growth, and a dynamic work environment.
- Other info: Office-based role with travel across the North East and beyond.
- Why this job: Shape the future of AI education and empower learners to excel.
- Qualifications: Experience in training, strong Microsoft 365 knowledge, and a passion for digital skills.
The predicted salary is between 30000 - 40000 £ per year.
Zenith are looking to recruit an experienced AI & Microsoft Training Specialist. In this role you will design, deliver and continuously improve high-impact learning experiences that drive measurable outcomes for learners and employer partners. Reporting to the Apprenticeship Manager, you will play a key role in delivering and enhancing AI and automation apprenticeship pathways, including:
- Level 3 AI Integration Digital Support Technician
- Level 4 AI & Automation Practitioner
Within the role, you will work closely with the wider apprenticeship delivery team to ensure high-quality teaching, learning and assessment. You will enable learners and employers to adopt Microsoft 365 Copilot, Copilot Studio and AI-driven ways of working, translating technical capability into practical, real‐world impact.
Responsibilities
- AI Programme & Apprenticeship Delivery:
- Deliver high-quality teaching, learning and assessment across AI and digital apprenticeship programmes
- Embed Microsoft Copilot and AI tools into apprenticeship delivery and learner activities
- Support learners through their full journey, including onboarding, progression and preparation for end‐point assessment
- Maintain a strong focus on learner outcomes, achievement and progression
- Curriculum & Content Development:
- Design and develop engaging, industry-relevant learning content aligned to apprenticeship standards
- Create blended learning materials (workshops, digital modules, video content and practical labs)
- Integrate training on:
- Microsoft 365 productivity tools
- Microsoft Copilot (prompting, workplace use cases, productivity gains)
- Copilot Studio (introductory automation and solution building)
- Continuously improve content based on learner feedback, employer input and performance data
- Training Delivery & Facilitation:
- Deliver training across multiple formats including:
- Classroom-based sessions
- Virtual delivery (Microsoft Teams)
- 1:1 and small group coaching
- Facilitate hands‐on learning experiences that enable learners to:
- Apply Microsoft tools effectively in their roles
- Use Copilot to improve productivity
- Build simple solutions using Copilot Studio
- Adapt delivery style to meet the needs of different learner and employer audiences
- AI Adoption & Workplace Application:
- Support employers to embed AI tools into business processes
- Deliver practical training on:
- Prompt engineering fundamentals
- Workflow optimisation using AI
- Automation opportunities through Copilot Studio and related tools
- Promote responsible AI use, including governance, data protection and ethical considerations
- Learner Support & Progress Monitoring:
- Track learner progress and provide timely support and feedback
- Conduct regular reviews to ensure learners remain on track
- Identify and address barriers to learning and achievement
- Support safeguarding and wellbeing in line with organisational policies
- Stakeholder & Employer Engagement:
- Build strong working relationships with employer partners
- Support training needs analysis to identify digital and AI capability gaps
- Provide guidance to employers on skills development and AI adoption
- Work collaboratively with business development and curriculum teams
- Quality Assurance & Compliance:
- Maintain accurate learner records in line with ESFA funding rules
- Ensure delivery meets Ofsted quality standards
- Participate in internal quality assurance processes and audits
- Contribute to continuous improvement across apprenticeship provision
- Professional Development & Innovation:
- Stay up to date with developments in Microsoft technologies, AI and automation
- Continuously enhance your own knowledge and delivery capability
- Contribute to the development of new AI and digital training programmes
- Act as an advocate for innovation within the Apprenticeships team
Knowledge, Skills & Experience
- Essential:
- Level 5 qualification (or equivalent experience)
- Experience delivering training within apprenticeships or workforce development
- Strong knowledge of Microsoft 365 tools (Word, Excel, PowerPoint, Outlook, Teams)
- Understanding of Microsoft Copilot and its application in workplace productivity
- Experience supporting learners to achieve structured learning outcomes
- Strong communication, facilitation and coaching skills
- Ability to manage workload independently and meet delivery targets
- Strong stakeholder engagement and relationship‐building skills
- Adaptable, proactive and solution‐focused approach
- Desirable:
- Experience delivering AI or digital apprenticeship standards
- Experience with Copilot Studio or Power Platform tools
- Understanding of prompt engineering and AI adoption
- Knowledge of automation tools and workflow design
- Awareness of apprenticeship funding and compliance requirements
- Teaching or training qualification (e.g. AET, CET, DET)
- Relevant Microsoft certifications
Personal Attributes
- Passionate about digital skills, AI and workforce development
- Learner-focused with a commitment to high-quality outcomes
- Innovative and forward-thinking
- Strong attention to detail and quality
- Resilient and adaptable
- Committed to continuous improvement
Role Requirements
- Based in the North East of England
- Office-based role with delivery across employer sites
- Full UK driving licence
- Access to own vehicle
- Willingness to travel across the region and occasionally nationally
AI & Microsoft Training Specialist in South Shields employer: We Are Zenith
Zenith is an exceptional employer, offering a dynamic work environment where innovation and continuous improvement are at the forefront of our mission. As an AI & Microsoft Training Specialist, you will have the opportunity to design impactful learning experiences that not only enhance your professional growth but also contribute significantly to the success of learners and employer partners. With a strong focus on collaboration, employee development, and a commitment to high-quality outcomes, Zenith fosters a culture that values creativity and empowers you to make a real-world impact in the North East of England.
StudySmarter Expert Advice🤫
We think this is how you could land AI & Microsoft Training Specialist in South Shields
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like We Are Zenith.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like We Are Zenith that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to We Are Zenith.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for We Are Zenith, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace AI & Microsoft Training Specialist in South Shields
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at We Are Zenith.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of AI & Microsoft Training Specialist.
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at We Are Zenith.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at We Are Zenith
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show We Are Zenith that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let We Are Zenith know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
