At a Glance
- Tasks: Manage key customer accounts and drive growth in absorbency and packaging products.
- Company: Dynamic company focused on innovative packaging solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Opportunity to travel and engage with diverse clients across various sectors.
- Why this job: Join a team where you can make a real impact on customer relationships and business growth.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
We have an excellent opportunity for a National Account Manager where you will be responsible for managing and developing a portfolio of key customer accounts across the absorbency and specialist packaging product range. In addition to growing revenue within existing accounts, this role will also focus on re‑engaging dormant customers and winning back previously lost customers, turning past relationships into commercially viable opportunities. The successful candidate will act as the primary commercial contact for customers, ensuring alignment between customer requirements, operational capability, service performance, and margin expectations.
Key Responsibilities
- Manage and develop a defined portfolio of national accounts across retail, processors, food manufacturers and specialist sectors.
- Drive profitable growth across the businesses absorbency and specialist packaging ranges.
- Identify and execute cross-sell and up-sell opportunities within existing accounts.
- Develop structured account plans for top-tier customers.
- Identify dormant and lapsed accounts (no trade in 12+ months) and develop structured reactivation plans.
- Re-engage lost customers with targeted commercial proposals aligned to current businesses capabilities.
- Convert reactivated accounts into sustainable repeat business.
- Report quarterly on dormant account pipeline and conversion performance.
- Protect and grow gross margin through disciplined pricing and cost recovery.
- Lead customer price reviews in line with raw material movements and business strategy.
- Ensure all new or reactivated business meets agreed commercial thresholds.
- Work closely with customers to develop and convert new product development opportunities.
- Ensure effective qualification before sampling.
- Drive strong conversion from trial to commercial launch.
- Provide accurate rolling 12-month forecasts for managed accounts.
- Work closely with Customer Service, Operations and Procurement to ensure demand visibility and delivery performance.
- Support stock management and minimise obsolescence risk.
Skills & Experience
- Experience managing national accounts within packaging, food manufacturing or absorbency sectors.
- Proven track record of account growth and customer retention.
- Strong commercial acumen and margin awareness.
- Ability to manage complex customer requirements.
- Strong forecasting discipline and CRM capability.
- Excellent communication and negotiation skills.
- Clean driving licence and willingness to travel regularly.
Sales Account Manager, remote (m/w/d) employer: We Are Zenith
As a leading player in the absorbency and specialist packaging sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our remote Sales Account Manager role offers the flexibility to manage key customer accounts while benefiting from comprehensive training programmes, competitive remuneration, and a supportive team environment that encourages innovation and collaboration. Join us to make a meaningful impact in a company that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager, remote (m/w/d)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in absorbency and specialist packaging. Be ready to discuss how you can drive growth and re-engage dormant accounts with your unique strategies.
✨Tip Number 3
Showcase your success stories! When chatting with potential employers, highlight your proven track record in account growth and customer retention. Use specific examples to demonstrate your commercial acumen and negotiation skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities and connect with us directly. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Account Manager, remote (m/w/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in managing national accounts and any relevant achievements in account growth and customer retention. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully re-engaged dormant customers or driven profitable growth in previous positions. Let us know what makes you tick!
Show Off Your Commercial Acumen:In your application, don’t forget to showcase your strong commercial acumen and margin awareness. We’re looking for someone who understands the business side of things, so share any relevant experiences that demonstrate your ability to protect and grow gross margins.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at We Are Zenith
✨Know Your Accounts
Before the interview, dive deep into the company’s key customer accounts. Understand their needs, challenges, and how the role of Sales Account Manager can address them. This will show your potential employer that you’re proactive and genuinely interested in their business.
✨Showcase Your Success Stories
Prepare specific examples from your past experiences where you've successfully managed accounts or re-engaged dormant customers. Use metrics to highlight your achievements, like revenue growth or customer retention rates, to demonstrate your impact.
✨Understand the Product Range
Familiarise yourself with the absorbency and specialist packaging products the company offers. Be ready to discuss how you can drive profitable growth and identify cross-sell and up-sell opportunities within these ranges during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's strategy for managing national accounts and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your career goals.