At a Glance
- Tasks: Design and deliver impactful AI and Microsoft training for apprentices.
- Company: Join Zenith, a leader in digital skills and workforce development.
- Benefits: Competitive salary, professional growth, and a dynamic work environment.
- Other info: Office-based role with travel across the North East and beyond.
- Why this job: Shape the future of AI education and empower learners to excel.
- Qualifications: Level 5 qualification and experience in training or apprenticeships required.
The predicted salary is between 35000 - 45000 £ per year.
Zenith are looking to recruit an experienced AI & Microsoft Training Specialist. In this role you will design, deliver and continuously improve high-impact learning experiences that drive measurable outcomes for learners and employer partners. Reporting to the Apprenticeship Manager, you will play a key role in delivering and enhancing AI and automation apprenticeship pathways, including:
- Level 3 AI Integration Digital Support Technician
- Level 4 AI & Automation Practitioner
Within the role, you will work closely with the wider apprenticeship delivery team to ensure high-quality teaching, learning and assessment. You will enable learners and employers to adopt Microsoft 365 Copilot, Copilot Studio and AI-driven ways of working, translating technical capability into practical, real-world impact.
Responsibilities
- AI Programme & Apprenticeship Delivery: Deliver high-quality teaching, learning and assessment across AI and digital apprenticeship programmes. Embed Microsoft Copilot and AI tools into apprenticeship delivery and learner activities. Support learners through their full journey, including onboarding, progression and preparation for end-point assessment. Maintain a strong focus on learner outcomes, achievement and progression.
- Curriculum & Content Development: Design and develop engaging, industry-relevant learning content aligned to apprenticeship standards. Create blended learning materials (workshops, digital modules, video content and practical labs). Continuously improve content based on learner feedback, employer input and performance data.
- Training Delivery & Facilitation: Deliver training across multiple formats including classroom-based sessions, virtual delivery (Microsoft Teams), and 1:1 and small group coaching. Facilitate hands-on learning experiences that enable learners to apply Microsoft tools effectively in their roles, use Copilot to improve productivity, and build simple solutions using Copilot Studio.
- AI Adoption & Workplace Application: Support employers to embed AI tools into business processes. Deliver practical training on prompt engineering fundamentals, workflow optimisation using AI, and automation opportunities through Copilot Studio and related tools. Promote responsible AI use, including governance, data protection and ethical considerations.
- Learner Support & Progress Monitoring: Track learner progress and provide timely support and feedback. Conduct regular reviews to ensure learners remain on track. Identify and address barriers to learning and achievement. Support safeguarding and wellbeing in line with organisational policies.
- Stakeholder & Employer Engagement: Build strong working relationships with employer partners. Support training needs analysis to identify digital and AI capability gaps. Provide guidance to employers on skills development and AI adoption. Work collaboratively with business development and curriculum teams.
- Quality Assurance & Compliance: Maintain accurate learner records in line with ESFA funding rules. Ensure delivery meets Ofsted quality standards. Participate in internal quality assurance processes and audits. Contribute to continuous improvement across apprenticeship provision.
- Professional Development & Innovation: Stay up to date with developments in Microsoft technologies, AI and automation. Continuously enhance your own knowledge and delivery capability. Contribute to the development of new AI and digital training programmes. Act as an advocate for innovation within the Apprenticeships team.
Knowledge, Skills & Experience:
- Essential: Level 5 qualification (or equivalent experience), experience delivering training within apprenticeships or workforce development, strong knowledge of Microsoft 365 tools (Word, Excel, PowerPoint, Outlook, Teams), understanding of Microsoft Copilot and its application in workplace productivity, experience supporting learners to achieve structured learning outcomes, strong communication, facilitation and coaching skills, ability to manage workload independently and meet delivery targets, strong stakeholder engagement and relationship-building skills, adaptable, proactive and solution-focused approach.
- Desirable: Experience delivering AI or digital apprenticeship standards, experience with Copilot Studio or Power Platform tools, understanding of prompt engineering and AI adoption, knowledge of automation tools and workflow design, awareness of apprenticeship funding and compliance requirements, teaching or training qualification (e.g. AET, CET, DET), relevant Microsoft certifications.
Personal Attributes:
- Passionate about digital skills, AI and workforce development.
- Learner-focused with a commitment to high-quality outcomes.
- Innovative and forward-thinking.
- Strong attention to detail and quality.
- Resilient and adaptable.
- Committed to continuous improvement.
Role Requirements:
- Based in the North East of England.
- Office-based role with delivery across employer sites.
- Full UK driving licence.
- Access to own vehicle.
- Willingness to travel across the region and occasionally nationally.
AI & Microsoft Training Specialist in North East employer: We Are Zenith
At Zenith, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an AI & Microsoft Training Specialist, you will have the opportunity to design impactful learning experiences while benefiting from continuous professional development and a supportive team environment. Located in the North East of England, our commitment to employee growth and the integration of cutting-edge technology ensures that you will play a vital role in shaping the future of digital skills and AI adoption.
StudySmarter Expert Advice🤫
We think this is how you could land AI & Microsoft Training Specialist in North East
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like We Are Zenith looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
When you come across roles like AI & Microsoft Training Specialist at We Are Zenith, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace AI & Microsoft Training Specialist in North East
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at We Are Zenith, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of We Are Zenith and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at We Are Zenith
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that We Are Zenith might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at We Are Zenith.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
