At a Glance
- Tasks: Manage key customer accounts and drive profitable growth in packaging products.
- Company: Dynamic company focused on absorbency and specialist packaging solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Opportunity to travel and work in a fast-paced environment.
- Why this job: Make a real impact by re-engaging customers and driving business growth.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 45000 - 55000 € per year.
We have an excellent opportunity for a National Account Manager where you will be responsible for managing and developing a portfolio of key customer accounts across the absorbency and specialist packaging product range. In addition to growing revenue within existing accounts, this role will also focus on re‑engaging dormant customers and winning back previously lost customers, turning past relationships into commercially viable opportunities. The successful candidate will act as the primary commercial contact for customers, ensuring alignment between customer requirements, operational capability, service performance, and margin expectations.
Key Responsibilities
- Manage and develop a defined portfolio of national accounts across retail, processors, food manufacturers and specialist sectors.
- Drive profitable growth across the businesses absorbency and specialist packaging ranges.
- Identify and execute cross-sell and up-sell opportunities within existing accounts.
- Develop structured account plans for top-tier customers.
- Identify dormant and lapsed accounts (no trade in 12+ months) and develop structured reactivation plans.
- Re-engage lost customers with targeted commercial proposals aligned to current businesses capabilities.
- Convert reactivated accounts into sustainable repeat business.
- Report quarterly on dormant account pipeline and conversion performance.
- Protect and grow gross margin through disciplined pricing and cost recovery.
- Lead customer price reviews in line with raw material movements and business strategy.
- Ensure all new or reactivated business meets agreed commercial thresholds.
- Work closely with customers to develop and convert new product development opportunities.
- Ensure effective qualification before sampling.
- Drive strong conversion from trial to commercial launch.
- Provide accurate rolling 12-month forecasts for managed accounts.
- Work closely with Customer Service, Operations and Procurement to ensure demand visibility and delivery performance.
- Support stock management and minimise obsolescence risk.
Skills & Experience
- Experience managing national accounts within packaging, food manufacturing or absorbency sectors.
- Proven track record of account growth and customer retention.
- Strong commercial acumen and margin awareness.
- Ability to manage complex customer requirements.
- Strong forecasting discipline and CRM capability.
- Excellent communication and negotiation skills.
- Clean driving licence and willingness to travel regularly.
National Account Manager - Remote employer: We Are Zenith
As a National Account Manager with us, you'll thrive in a dynamic and supportive remote work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to make a significant impact by managing key customer accounts across diverse sectors. Join us to be part of a forward-thinking team that values innovation and fosters meaningful relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - Remote
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a National Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their absorbency and specialist packaging ranges inside out, so you can show off your knowledge and how you can drive growth in those areas.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with managing national accounts and how you've successfully re-engaged dormant customers in the past. Tailor your stories to highlight your commercial acumen and negotiation skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace National Account Manager - Remote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight your experience in managing national accounts, especially in packaging or food manufacturing. We want to see how you've driven growth and retained customers in your previous roles!
Showcase Your Achievements:When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use numbers and examples to demonstrate how you’ve successfully grown accounts or re-engaged dormant customers. We love a good success story!
Be Clear and Concise:Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the perfect fit for the role by getting straight to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at We Are Zenith
✨Know Your Accounts
Before the interview, dive deep into the company’s key customer accounts. Understand their needs, challenges, and how your experience can help them grow. This will show that you’re not just interested in the role but are also ready to hit the ground running.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed national accounts in the past. Highlight instances where you’ve re-engaged dormant customers or turned around lost accounts. Use metrics to back up your claims; numbers speak volumes!
✨Understand the Product Range
Familiarise yourself with the absorbency and specialist packaging products the company offers. Be ready to discuss how these products can meet customer needs and how you can drive profitable growth through cross-selling and up-selling strategies.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to account management and customer engagement. This not only shows your interest but also helps you gauge if the company aligns with your values and work style.
