At a Glance
- Tasks: Manage key customer accounts and drive growth in packaging products.
- Company: Dynamic packaging company focused on innovation and customer relationships.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Join a supportive team with opportunities for career advancement.
- Why this job: Make a real impact by re-engaging customers and driving profitable growth.
- Qualifications: Experience in account management and strong commercial skills required.
The predicted salary is between 45000 - 55000 € per year.
We have an excellent opportunity for a National Account Manager where you will be responsible for managing and developing a portfolio of key customer accounts across the absorbency and specialist packaging product range. In addition to growing revenue within existing accounts, this role will also focus on re‑engaging dormant customers and winning back previously lost customers, turning past relationships into commercially viable opportunities. The successful candidate will act as the primary commercial contact for customers, ensuring alignment between customer requirements, operational capability, service performance, and margin expectations.
Key Responsibilities
- Manage and develop a defined portfolio of national accounts across retail, processors, food manufacturers and specialist sectors.
- Drive profitable growth across the businesses absorbency and specialist packaging ranges.
- Identify and execute cross-sell and up-sell opportunities within existing accounts.
- Develop structured account plans for top-tier customers.
- Identify dormant and lapsed accounts (no trade in 12+ months) and develop structured reactivation plans.
- Re-engage lost customers with targeted commercial proposals aligned to current businesses capabilities.
- Convert reactivated accounts into sustainable repeat business.
- Report quarterly on dormant account pipeline and conversion performance.
- Protect and grow gross margin through disciplined pricing and cost recovery.
- Lead customer price reviews in line with raw material movements and business strategy.
- Ensure all new or reactivated business meets agreed commercial thresholds.
- Work closely with customers to develop and convert new product development opportunities.
- Ensure effective qualification before sampling.
- Drive strong conversion from trial to commercial launch.
- Provide accurate rolling 12-month forecasts for managed accounts.
- Work closely with Customer Service, Operations and Procurement to ensure demand visibility and delivery performance.
- Support stock management and minimise obsolescence risk.
Skills & Experience
- Experience managing national accounts within packaging, food manufacturing or absorbency sectors.
- Proven track record of account growth and customer retention.
- Strong commercial acumen and margin awareness.
- Ability to manage complex customer requirements.
- Strong forecasting discipline and CRM capability.
- Excellent communication and negotiation skills.
- Clean driving licence and willingness to travel regularly.
National Account Manager - Packaging employer: We Are Zenith
As a National Account Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to engage with key customers across diverse sectors, all while being part of a forward-thinking team dedicated to innovation in packaging solutions. Join us in a role that not only challenges you but also rewards your contributions to our success.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - Packaging
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant online groups. The more people you know, the better your chances of landing that National Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their packaging solutions and think about how you can contribute to their growth. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that dream job together!
We think you need these skills to ace National Account Manager - Packaging
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Account Manager role. Highlight your experience in managing national accounts, especially in packaging or food manufacturing. We want to see how you've driven growth and retained customers in your previous roles!
Showcase Your Achievements:When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use specific examples of how you’ve successfully re-engaged dormant customers or developed structured account plans. Numbers and results speak volumes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at We Are Zenith
✨Know Your Accounts
Before the interview, dive deep into the company’s key customer accounts, especially in the packaging and absorbency sectors. Familiarise yourself with their current challenges and opportunities. This will help you demonstrate your understanding of the role and how you can contribute to managing and developing these accounts.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples from your past experiences where you've successfully driven account growth or re-engaged dormant customers. Highlight your ability to identify cross-sell and up-sell opportunities, as well as how you've managed pricing strategies to protect margins.
✨Prepare Structured Account Plans
Think about how you would develop structured account plans for top-tier customers. During the interview, share your approach to creating these plans, including how you would identify dormant accounts and what strategies you would implement to reactivate them.
✨Communicate Effectively
Strong communication and negotiation skills are crucial for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would collaborate with other departments like Customer Service and Operations to ensure seamless delivery performance and customer satisfaction.
