At a Glance
- Tasks: Manage key customer accounts and drive profitable growth in packaging products.
- Company: Dynamic company focused on absorbency and specialist packaging solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Make a real impact by re-engaging customers and driving business growth.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 45000 - 60000 € per year.
We have an excellent opportunity for a National Account Manager where you will be responsible for managing and developing a portfolio of key customer accounts across the absorbency and specialist packaging product range. In addition to growing revenue within existing accounts, this role will also focus on re‑engaging dormant customers and winning back previously lost customers, turning past relationships into commercially viable opportunities. The successful candidate will act as the primary commercial contact for customers, ensuring alignment between customer requirements, operational capability, service performance, and margin expectations.
Key Responsibilities
- Manage and develop a defined portfolio of national accounts across retail, processors, food manufacturers and specialist sectors.
- Drive profitable growth across the businesses absorbency and specialist packaging ranges.
- Identify and execute cross-sell and up-sell opportunities within existing accounts.
- Develop structured account plans for top-tier customers.
- Identify dormant and lapsed accounts (no trade in 12+ months) and develop structured reactivation plans.
- Re-engage lost customers with targeted commercial proposals aligned to current businesses capabilities.
- Convert reactivated accounts into sustainable repeat business.
- Report quarterly on dormant account pipeline and conversion performance.
- Protect and grow gross margin through disciplined pricing and cost recovery.
- Lead customer price reviews in line with raw material movements and business strategy.
- Ensure all new or reactivated business meets agreed commercial thresholds.
- Work closely with customers to develop and convert new product development opportunities.
- Ensure effective qualification before sampling.
- Drive strong conversion from trial to commercial launch.
- Provide accurate rolling 12-month forecasts for managed accounts.
- Work closely with Customer Service, Operations and Procurement to ensure demand visibility and delivery performance.
- Support stock management and minimise obsolescence risk.
Skills & Experience
- Experience managing national accounts within packaging, food manufacturing or absorbency sectors.
- Proven track record of account growth and customer retention.
- Strong commercial acumen and margin awareness.
- Ability to manage complex customer requirements.
- Strong forecasting discipline and CRM capability.
- Excellent communication and negotiation skills.
- Clean driving licence and willingness to travel regularly.
Key Account Manager (m/w/d) - remote employer: We Are Zenith
As a Key Account Manager with us, you will thrive in a dynamic and supportive remote work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to make a significant impact by managing key customer accounts across diverse sectors. Join us to be part of a forward-thinking team that values innovation and fosters meaningful relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager (m/w/d) - remote
✨Tip Number 1
Network like a pro! Reach out to your connections in the packaging and food manufacturing sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their key accounts and think about how you can drive growth for them. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your negotiation skills! Role-play common scenarios you might face as a Key Account Manager. Being able to demonstrate your ability to handle complex customer requirements will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Key Account Manager (m/w/d) - remote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing national accounts and any relevant achievements in account growth and customer retention. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully re-engaged dormant customers or driven profitable growth in previous positions. Let us know what makes you tick!
Show Off Your Commercial Acumen:In your application, don’t forget to showcase your strong commercial acumen and margin awareness. We’re looking for someone who understands the business side of things, so share any relevant experiences that demonstrate your ability to manage complex customer requirements.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at We Are Zenith
✨Know Your Accounts
Before the interview, dive deep into the company’s key accounts and their specific needs. Understand the absorbency and specialist packaging product range inside out. This will help you demonstrate your knowledge and show how you can manage and develop these accounts effectively.
✨Showcase Your Success Stories
Prepare to share specific examples of how you've successfully grown accounts or re-engaged dormant customers in the past. Use metrics and results to back up your claims. This will highlight your proven track record and give the interviewer confidence in your abilities.
✨Understand the Market Landscape
Familiarise yourself with current trends in the packaging and food manufacturing sectors. Be ready to discuss how these trends could impact the company and its customers. This shows that you’re not just focused on the role but also on the bigger picture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's strategy for managing national accounts and how they plan to reactivate dormant customers. This not only demonstrates your interest in the role but also gives you valuable insights into their expectations and challenges.
