At a Glance
- Tasks: Be the friendly face for patients, ensuring smooth communication between them and medical staff.
- Company: Join a supportive healthcare team dedicated to patient care and professional growth.
- Benefits: Gain hands-on experience, earn while you learn, and develop essential skills.
- Other info: Enjoy a fully work-based apprenticeship with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while building your career in healthcare.
- Qualifications: GCSE English and Maths (Grade 4) required; relevant experience is a plus.
The predicted salary is between 18000 - 25000 £ per year.
To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff. To ensure the doctors are able to provide an efficient, helpful and caring service to the practice population. As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you'll do at work:
- Ensure efficient operation of the appointment system, and monitor the flow of patients into consulting and treatment rooms.
- Advise patients of relevant charges for private services, accept payment, and issue receipts.
- Respond to all queries and requests for assistance from patients and other visitors.
- Ensure reception and waiting areas are kept neat and tidy.
- Book appointments and recalls, ensuring full name and DOB are entered, to ensure that the correct record is retrieved.
- Receive and make calls as required. Divert calls and take messages as appropriate.
- Ensure that the system is operational at the beginning of each day.
- Open and stamp incoming mail.
- Scan hospital letters and other correspondence.
- Deal with changes of patient information and receive all evidence as appropriate.
- Clear rooms after surgeries and replenish any necessary stock.
- Assist with daily Pathology lab results: administration of GP tasks.
- Any other duties the management feel appropriate to the role.
Your training plan:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider. You will be studying the Level 3 Business Administrator apprenticeship standard.
Essential qualifications:
- GCSE English (Grade 4) essential.
- GCSE Maths (Grade 4) essential.
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills:
- Communication skills.
- IT skills.
- Attention to detail.
- Organisation skills.
- Customer care skills.
- Problem solving skills.
- Administrative skills.
- Number skills.
- Analytical skills.
- Team working.
- Non-judgemental.
- Patience.
Business Admin Apprentice in Jarrow employer: We Are Zenith
As a Business Admin Apprentice with us, you'll be part of a supportive and dynamic healthcare environment where patient care is at the forefront. We pride ourselves on fostering a collaborative work culture that encourages personal and professional growth, offering you hands-on experience alongside seasoned professionals. With a commitment to your development, we provide tailored training opportunities and a welcoming atmosphere that makes our practice an exceptional place to start your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Business Admin Apprentice in Jarrow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in healthcare or admin roles. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for admin roles, and don’t forget to highlight your communication and organisational skills.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know why you’re excited about the role. Your passion can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Business Admin Apprentice in Jarrow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role of Business Admin Apprentice. Highlight any relevant skills or experiences that match the job description, like communication skills or customer care experience.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at We Are Zenith
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Business Admin Apprentice. Familiarise yourself with tasks like managing appointments, handling patient queries, and maintaining a tidy reception area. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with patients and medical staff, practice how you communicate. Think about examples where you've successfully resolved issues or helped someone out. Being able to articulate these experiences will show that you have the necessary customer care skills.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and tasks. You might be asked how you would handle multiple appointments or keep track of patient information. Bring up any relevant experiences from school or previous jobs where you had to stay organised under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the training process, what a typical day looks like, or how the team collaborates. It’s a great way to leave a positive impression.
