At a Glance
- Tasks: Train apprentices in digital support and AI technologies, ensuring real-world application.
- Company: Zenith, a leading apprenticeship training provider passionate about unlocking potential.
- Benefits: Inspiring work environment, career growth opportunities, and the chance to make a difference.
- Other info: Collaborative culture focused on continuous improvement and learner success.
- Why this job: Shape futures by empowering learners with essential digital and AI skills.
- Qualifications: Experience in AI, teaching qualification, and proficiency in Microsoft Office.
The predicted salary is between 20000 - 30000 £ per year.
At Zenith, we're passionate about unlocking potential. As a leading apprenticeship training provider, we work with employers and learners across the North East to deliver high-quality, industry-relevant training that launches careers and drives businesses forward. We believe that apprenticeships are one of the most powerful routes into skilled employment, combining real-world experience with structured learning to create confident, capable professionals.
Our team is made up of dedicated trainers and support staff who are committed to giving every apprentice the best possible start. Whether we're partnering with ambitious businesses looking to grow their workforce or supporting individuals taking their first steps in a new career, we bring energy, expertise, and a genuine passion for making a difference. At Zenith, we don't just train — we inspire.
We are looking to recruit a Digital and Artificial Intelligence Trainer. This role is responsible for developing and delivering the Digital Support Technician apprenticeship ensuring learners gain core digital support competencies such as troubleshooting, system configuration, and user support. This includes contextualising learning to real workplace scenarios, helping apprentices build confidence in both traditional IT support and emerging AI-enhanced workflows.
By embedding AI technologies like Microsoft 365 Copilot into organisational processes through innovative, structured delivery models, the Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills. The role includes delivering a blend of face-to-face workshops, online training, hands-on labs, and ongoing consultancy-style support aligned to apprenticeship standards.
Key Responsibilities:- Work with apprentices one-to-one and in small groups to support their progress and confidence.
- Deliver engaging and supportive training sessions, using your industry knowledge to bring learning to life and contextualise skills for the workplace.
- Collaborate with employers to ensure training meets sector needs and adds value to their workforce.
- Monitor learner progress and provide feedback to help them stay on track, reporting any concerns to pastoral colleagues.
- Support learners with advice and guidance to help them achieve and progress.
- Promote safeguarding, equality, diversity, British Values, and inclusive learning practices.
- Participate in internal quality processes and contribute to continuous improvement.
- Work closely with the Quality and Compliance Team to ensure paperwork associated with programmes is completed to a high standard within required timescales.
- Provide a high level of customer service to all apprentices and parties contacting the business.
- Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways.
- Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs.
- Lead interactive workshops and training sessions to educate learners on AI concepts, tools, and best practices.
- Support learners across an extended transformation journey, guiding them through real-world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation.
- Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption.
- Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI.
- Work collaboratively with employers and business leaders to ensure training solutions meet real business challenges and deliver measurable outcomes.
- To support the achievement of contractual targets for learner retention and success rates.
- Monitor learner progress to ensure learning continues and learners achieve in a timely manner.
- Seek feedback from learners on learning support materials to review and improve the service and learning experience.
- Ensure systems and processes are followed and are in line with contractual deadlines.
- Deliver outcomes in line with current KPI’s and business performance targets.
- Administering and completing paperwork associated with programme delivery within required timescales.
- Promote and monitor equality and diversity in all aspects of the role and record issues that may arise.
- Hold a Level 3 teaching qualification or above or work towards achieving a L3 Teaching qualification.
- Have practical experience in AI, machine learning, or data science, including hands-on experience with AI tools, frameworks, and technologies.
- Be proficient in Microsoft Office packages, including Word, Excel, and PowerPoint.
If you’re ready to take the next step and use your experience to shape futures, we’d love to hear from you.
Digital & AI Apprenticeship Trainer employer: We Are Zenith
At Zenith, we are dedicated to unlocking potential through our innovative apprenticeship programmes, particularly in the rapidly evolving fields of Digital and AI. Our supportive work culture fosters collaboration and continuous improvement, ensuring that both our trainers and apprentices thrive. With a strong focus on professional development and a commitment to making a meaningful impact in the North East, we offer a unique opportunity for those looking to inspire the next generation of skilled professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Digital & AI Apprenticeship Trainer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is your chance to demonstrate what you can bring to the table, especially in digital and AI roles.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how you can relate your experiences to the job description. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to make a difference in the apprenticeship space.
We think you need these skills to ace Digital & AI Apprenticeship Trainer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital & AI Apprenticeship Trainer role. Highlight your relevant experience in digital support and AI, and show us how you can bring that passion for training to life!
Showcase Your Skills:Don’t just list your qualifications; give us examples of how you've used your skills in real-world scenarios. Whether it’s delivering engaging workshops or supporting learners, we want to see how you’ve made a difference.
Be Authentic:Let your personality shine through in your application! We’re looking for someone who is not only skilled but also genuinely passionate about helping others succeed. Share your story and what inspires you to train apprentices.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Zenith!
How to prepare for a job interview at We Are Zenith
✨Know Your Stuff
Make sure you brush up on the key competencies mentioned in the job description, like troubleshooting and system configuration. Familiarise yourself with AI tools, especially Microsoft 365 Copilot, as you'll need to demonstrate your understanding of how these technologies can be integrated into training.
✨Showcase Your Passion
Zenith is all about inspiring learners, so be ready to share your enthusiasm for teaching and helping others grow. Think of examples from your past experiences where you've made a difference in someone's learning journey or contributed to their success.
✨Engage with Real-World Scenarios
Prepare to discuss how you would contextualise learning for apprentices. Bring examples of how you've used real workplace scenarios in your training sessions before, and be ready to brainstorm ideas on how to do this effectively for digital support and AI-enhanced workflows.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about Zenith's approach to apprenticeship training and how they measure success. This shows you're genuinely interested in the role and want to ensure it's the right fit for both you and the company.
