At a Glance
- Tasks: Deliver exceptional customer experiences in social housing and support community initiatives.
- Company: Join a leading renewable energy supplier with an award-winning team.
- Benefits: Gain valuable experience, develop skills, and contribute to sustainable projects.
- Other info: Full UK driving license needed; great opportunity for personal and professional growth.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in housing, construction, or sustainability; customer service skills required.
Zenith are proud to be working with one of the UK's leading renewable energy suppliers who are looking for a Customer Experience Advisor to join their award-winning Customer Experience Team.
As a Customer Experience Advisor, you will be at the heart of delivering safe, respectful and life-enhancing customer experiences in occupied social housing.
Responsibilities
- To support and deliver on the companies’ community commitment under Social Value and Support on training and employment initiatives.
- Support with all access to allow delivery of all works.
- Serve as the primary point of contact for residents, providing clear timely information about project plans, timelines and progress.
- Provide ongoing support to residents throughout the project.
Requirements
- Housing, construction or sustainability experience.
- Must have a full UK driving license.
- Experience working within a customer facing role.
- Ability to deal with complex queries in a timely and professional manner
Customer Experience Advisor in Berwick-Upon-Tweed employer: We Are Zenith
At We Are Zenith, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the thriving offshore wind sector. Our Newcastle upon Tyne location provides employees with access to cutting-edge projects and opportunities for professional growth, while our commitment to employee development ensures that you can advance your career in a meaningful way. Join us to be part of a forward-thinking team dedicated to making a positive impact in renewable energy.
