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For Companies At a Glance
- Tasks: Manage existing commercial insurance accounts and provide top-notch customer service.
- Company: SJL Insurance Services, a forward-thinking insurance broker with a national and international reach.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Strong communication skills and a willingness to learn about insurance products.
- Other info: Opportunity for career growth in a respectful and transparent workplace.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Role: Commercial Insurance Broker
Location: Worcester
Working Hours: Monday – Friday, 9am-5pm or 9:30am-5:30pm
Department: Existing Business
Reporting To: Existing Business Team Leader
The Role:
SJL Insurance Services is an innovative, forward-thinking insurance broker that provides a high-quality, professional service to a national and international portfolio of clients.
As a Commercial Insurance Broker you will oversee a varied panel of existing commercial business, which will give opportunity and exposure to new product learning.
Broking the existing book you will strive to retain, cross sell and upsell where possible throughout both Renewal and MTA.
Working with customers, it is vitally important that you ensure an excellent level of customer service at all times, meeting the demands and needs of each, in line with our compliance framework.
It is also important, that you have the ability to identify any additional client requirements, ensuring that you provide insurance advice and solutions as a result.
Responsibilities & Duties
- To ensure all renewals are invited as per FCA guidelines (in good time), compliantly and efficiently
- To develop ongoing, mutually beneficial relationships with clients, introducers and insurers
- Adhere to company policies in company handbook
- Embrace and use Broker Assess for CPD, ensuring you meet standards as laid out by the firm
- Regular reporting to Senior Executive
- Supervise or carry out data capture for renewals and enquiries promptly, ensuring fair treatment of our clients
- Prepare market presentation and carry out broking exercises as instructed
- Ensure that you contribute to making SJL the best possible working environment where all external and internal stakeholders are treated with respect, fairness and transparency
- To always act with integrity, due care, skill and diligence, observing proper standards of market conduct
Skills Required
- Ability to prioritise and organise workloads, ensuring deadlines are adhered to
- Ability to construct effective written communications, including letters, emails and reports
- Ability to liaise confidently and effectively via the telephone, in writing and face to face
- Knowledge and understanding of a wide range of insurance contracts including current market conditions
- Knowledge and understanding of FCA rules and guidelines as well as GDPR & IDD
- Knowledge and understanding of the firms IT system and use of its computer quotation engines
- Willingness to continue to learn and develop
Contact
For more information, please contact Holly Mitchell – Head of Talent Acquisition | H.Mitchell@sjlins.co.uk | 07719083983
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Team Leaders employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leaders
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research SJL Insurance Services thoroughly and understand their values and services. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and clients.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Commercial Insurance Broker. We suggest rehearsing common interview questions and your answers so you can present yourself confidently and clearly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leaders
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role of Commercial Insurance Broker. Highlight your relevant experience and skills that match the job description, especially your ability to construct effective written communications.
Showcase Your Customer Service Skills: Since customer service is key in this role, share examples of how you've gone above and beyond for clients in previous positions. We want to see your commitment to providing excellent service!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the insurance industry. We appreciate clarity just as much as you do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance and the current market conditions. Familiarise yourself with FCA rules and guidelines, as well as GDPR. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Communication Skills
As a Commercial Insurance Broker, you'll need to communicate effectively with clients and colleagues. Practice articulating your thoughts clearly, whether it's through written communication or face-to-face interactions. Consider preparing examples of how you've successfully communicated complex information in the past.
✨Demonstrate Customer Service Excellence
Highlight your experience in providing top-notch customer service. Be ready to discuss specific instances where you've gone above and beyond for clients, especially in terms of retaining and upselling. This will illustrate your commitment to client satisfaction, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.