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- Tasks: Maintain and service Komatsu machinery while ensuring top-notch customer service.
- Company: Join McHale Komatsu, a leading construction equipment distributor in the UK.
- Benefits: Enjoy competitive salary, up to 27 days holiday, and career development opportunities.
- Why this job: Be part of a team that values innovation and community impact.
- Qualifications: Experience with heavy plant machinery and excellent customer service skills required.
- Other info: Dynamic role with opportunities for training and progression.
The predicted salary is between 30000 - 42000 £ per year.
Who are McHale Komatsu and why you should work with us. At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers' fuel usage. We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists. We are continuously building a culture where enthusiastic and motivated people can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse, and friendly team. Come and join us to make good products even better.
About the role:
You will be field based (Stoke-on-Trent) as part of our on-site presence, reporting into our Redditch Depot. You will be required to maintain and service Komatsu plant machinery whilst always maintaining safe working practices. In addition, ensuring that you provide our customers the best levels of service, through regular communication with both the customer and service office to update on progress throughout the set activity. Reporting to the Service Supervisor, this role is ideal for someone who is experienced with heavy plant and has great customer service skills.
Duties and Responsibilities:
- Attending customer’s sites to perform pre-planned preventative maintenance that includes but not limited to:
- Completing accurate and timely maintenance including Field Campaigns & KDPF replacement
- Completing the specified documentation (RAMS, Job sheets etc)
- Carry out a Walk Around Inspection post service on the unit to ensure the unit is operating to expected performance levels
- Identifying any parts required to carry out any additional work from Walk Around Inspection
- Keep the customer and your supervisor up to date on your estimated time of arrival following the receipt of the job instructions.
- Ensuring you register your arrival on site and undertake any site inductions as per the customer’s specific site requirements.
- Complete a dynamic site-specific risk assessment and method statement prior to commencing any work in line with company and site procedures.
- Complete all works to plan as agreed with the customer and the service office.
- Complete all job specific documentation relating to a standard service and campaign.
Experience and Qualifications:
- Experience of working with Heavy plant and machinery
- Experience of working on customers sites
- H&S training carried out in PPE awareness and hand tools
- Experience of delivering excellent customer service
- Full driving licence
- Use of field-based maintenance tools and equipment
- Good communication skills
- Ability to problem solve and work under pressure
- Ability to work independently and on own initiative
- NVQ level 2 in plant maintenance or equivalent
- SPA and/or CSCS training - desirable
- IOSH training (H&S) - desirable
- IPAF training (MEWP, Harness & Telehandler) - desirable
What we can offer you:
- Competitive Salary
- Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown
- Employee Assistance Programme
- Pension Scheme
- Career development/progression
- Death in service benefit
- Company van
Routine Maintenance Engineer in Stoke-on-Trent employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Routine Maintenance Engineer in Stoke-on-Trent
✨Tip Number 1
Get to know McHale Komatsu! Research their values and products, especially the Intelligent Machine Control and Hybrid Excavators. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral!
✨Tip Number 3
Prepare for practical assessments! Since the role involves hands-on maintenance, brush up on your skills and be ready to demonstrate your expertise with heavy plant machinery during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at McHale Komatsu.
We think you need these skills to ace Routine Maintenance Engineer in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working with heavy plant machinery and providing top-notch customer service. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Routine Maintenance Engineer role. Highlight your relevant experience with heavy plant machinery and any customer service skills you've got. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at McHale Komatsu!
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of heavy plant machinery and maintenance practices. Familiarise yourself with Komatsu products, especially their Intelligent Machine Control and Hybrid Excavators. This will show that you're genuinely interested in the role and the company.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering excellent customer service. Think of specific examples where you went above and beyond to help a customer or resolve an issue.
✨Safety First!
Understand the importance of health and safety in the field. Be ready to talk about your H&S training and how you apply it in real-world situations. Mention any relevant certifications like IOSH or SPA, as they can give you an edge.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, ongoing training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position.
