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- Tasks: Maintain and service Komatsu plant machinery while ensuring top-notch customer service.
- Company: Join McHale Komatsu, a leading construction equipment distributor in the UK.
- Benefits: Competitive salary, up to 27 days holiday, pension scheme, and career development.
- Why this job: Be part of an innovative team making a real impact on the environment.
- Qualifications: Experience with heavy plant machinery and excellent customer service skills required.
- Other info: Dynamic role with opportunities for training and career progression.
The predicted salary is between 36000 - 60000 £ per year.
Who are McHale Komatsu and why you should work with us. At McHale Komatsu we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers' fuel usage. We value our local community – with wanting to improve lives and minimising environmental impact being at the top of our lists. We are continuously building a culture where enthusiastic and motivated people can construct a life-long career, within a reputable brand. Known for our quality and innovation, we are regularly searching for talented individuals to join our diverse and friendly team. Come and join us to make good products even better – we’d love to hear from you!
About the role:
You will be field based (Northwest) as part of our on-site presence, reporting into our Redditch Depot. You will be required to maintain and service Komatsu plant machinery whilst always maintaining safe working practices. In addition, ensuring that you provide our customers the best levels of service, through regular communication with both the customer and service office to update on progress throughout the set activity. Reporting to the Service Supervisor, this role is ideal for someone who is experienced with heavy plant and has great customer service skills.
Duties and responsibilities:
- Attending customer sites to perform pre-planned preventative maintenance that includes but not limited to: completing accurate and timely maintenance including Field Campaigns & KDPF replacement.
- Completing the specified documentation (RAMS, Job sheets etc).
- Carry out a Walk Around Inspection post service on the unit to ensure the unit is operating to expected performance levels.
- Identifying any parts required to carry out any additional work from Walk Around Inspection.
- Keep the customer and your supervisor up to date on your estimated time of arrival following the receipt of the job instructions.
- Ensuring you register your arrival on site and undertake any site inductions as per the customer’s specific site requirements.
- Complete a dynamic site-specific risk assessment and method statement prior to commencing any work in line with company and site procedures.
- Complete all works to plan as agreed with the customer and the service office.
- Complete all job specific documentation relating to a standard service and campaign.
Experience and Qualifications:
- Experience of working with Heavy plant and machinery.
- Experience of working on customers sites.
- H&S training carried out in PPE awareness and hand tools.
- Experience of delivering excellent customer service.
- Full driving licence.
- Use of field-based maintenance tools and equipment.
- Good communication skills.
- Ability to problem solve and work under pressure.
- Ability to work independently and on own initiative.
- NVQ level 2 in plant maintenance or equivalent.
- SPA and/or CSCS training - desirable.
- IOSH training (H&S) - desirable.
- IPAF training (MEWP, Harness & Telehandler) - desirable.
What we can offer you:
- Competitive Salary.
- Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown.
- Employee Assistance Programme.
- Pension Scheme.
- Career development/progression.
- Death in service benefit.
- Company van.
Routine Maintenance Engineer employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Routine Maintenance Engineer
✨Tip Number 1
Get to know McHale Komatsu! Research their values and products, especially the Intelligent Machine Control and Hybrid Excavators. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral!
✨Tip Number 3
Prepare for practical assessments! Brush up on your heavy plant maintenance skills and be ready to demonstrate your problem-solving abilities. Show them you can handle the pressure and deliver excellent customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the McHale Komatsu team and contributing to their mission.
We think you need these skills to ace Routine Maintenance Engineer
Some tips for your application 🫡
Show Your Passion for the Role: When writing your application, let your enthusiasm for the Routine Maintenance Engineer position shine through. We want to see how excited you are about working with heavy plant machinery and providing top-notch customer service!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Mention any specific training or qualifications that align with the job description, like your NVQ in plant maintenance or H&S training.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of heavy plant machinery and the specific models that McHale Komatsu deals with. Familiarise yourself with Intelligent Machine Control (iMC) and Hybrid Excavators, as these are key products. Being able to discuss these topics confidently will show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate that you understand the importance of communication and customer satisfaction.
✨Safety First!
Given the nature of the job, it's crucial to highlight your commitment to health and safety practices. Be ready to discuss any relevant training you've had, like H&S training or risk assessments. Showing that you prioritise safety will reassure them that you're a responsible candidate.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, ongoing training opportunities, or how they measure success in the role. Asking insightful questions shows that you're genuinely interested in the position and want to ensure it's the right fit for both you and the company.
