At a Glance
- Tasks: Install and support cutting-edge construction technology across the UK.
- Company: Join McHale Komatsu, a leader in innovative construction equipment.
- Benefits: Competitive salary, company vehicle, pension scheme, and ongoing training.
- Other info: Exciting career growth opportunities in a supportive and innovative environment.
- Why this job: Be part of a dynamic team transforming the construction industry with advanced technology.
- Qualifications: Experience in engineering, strong diagnostic skills, and a full UK driving licence.
The predicted salary is between 36000 - 44000 £ per year.
Working arrangement
Hybrid – depot-based and field support
Reporting into
Redditch Head Office
WHO ARE MCHALE KOMATSU?
Mc Hale Komatsu is one of the UK’s leading construction equipment distributors.
We supply innovative machinery and technology, including Intelligent Machine Control (i MC), Smart Construction solutions and Hybrid Excavators, helping customers improve efficiency, productivity and environmental performance.
Our people are at the heart of our business.
We offer talented and ambitious individuals the opportunity to build long‑term careers within a respected and growing organisation known for quality, innovation and excellent customer support.
We’re looking for a Special Applications & Field Support Engineer to install, commission, maintain and support our expanding portfolio of construction technology.
THE ROLE
Working closely with the Technology Operations Supervisor, you’ll install and support Komatsu factory technology and third‑party systems across the Komatsu construction equipment range.
Your primary responsibility will be depot‑based installation work, alongside field technical support, commissioning assistance and customer training throughout the UK.
The role requires strong electrical, hydraulic and mechanical engineering skills, excellent diagnostic ability and a customer‑focused approach.
KEY RESPONSIBILITIES
- Install and commission technology systems on new and used Komatsu machinery.
- Complete electrical, hydraulic and mechanical installations.
- Configure, calibrate and test machine‑control systems, sensors and hardware.
- Install tiltrotators, quick couplers, safety systems and operator‑assistance technology.
- Inspect and test machines before customer handover.
- Produce accurate installation documentation and service reports.
- Ensure work meets manufacturer specifications and Mc Hale Komatsu quality standards.
- Diagnose faults remotely and on site.
- Complete repairs, upgrades, software updates and recalibrations.
- Support machine commissioning, customer handovers and operator familiarisation.
- Assist Field Service Engineers with specialist diagnostics.
- Support the servicing and repair of Komatsu equipment when specialist installation work is not required.
- Travel nationally to support customers and our depot network.
- OUR TECHNOLOGY PORTFOLIO
You’ll work with technology including
- Komatsu Intelligent Machine Control excavators and dozers
- Leica, Trimble and Topcon machine‑control systems
- Engcon, Steelwrist and Rototilt tiltrotators
- X‑Watch and Safety Shield systems
- Oil Quick and Lehnhoff products
ABOUT YOU
You’ll ideally have
- Experience working with construction plant, heavy equipment, agricultural machinery or similar.
- Strong electrical, hydraulic and mechanical diagnostic skills.
- The ability to read wiring diagrams and hydraulic schematics.
- Excellent fault‑finding and problem‑solving skills.
- Good IT skills and confidence using diagnostic software.
- Strong communication and customer‑service skills.
- A full UK driving licence.
- Flexibility to travel throughout the UK, including occasional overnight stays.
Experience with Komatsu i MC, machine‑control systems, tiltrotators, construction safety technology, CAN Bus systems or electronic diagnostics would be advantageous.
Manufacturer training or recognised technical qualifications would also be beneficial.
You’ll be self‑motivated, organised and adaptable, with excellent attention to detail and a genuine interest in engineering and emerging technology.
WHAT WE OFFER
- Competitive salary
- Fully equipped company vehicle
- Company pension scheme
- Annual holiday entitlement plus bank holidays
- Company laptop, mobile phone and specialist diagnostic equipment
- Company workwear and PPE
- Ongoing manufacturer training and accreditation
- Access to the latest construction technology and specialist equipment
- Employee assistance programme and wellbeing support
- Excellent career development opportunities within our expanding Construction Technology Division
- #J-18808-Ljbffr
Special Applications & Field Support Engineer (Midlands & South of England) in Redditch employer: We Are Workforce Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Special Applications & Field Support Engineer (Midlands & South of England) in Redditch
✨Join Construction Networks
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If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
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We think you need these skills to ace Special Applications & Field Support Engineer (Midlands & South of England) in Redditch
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
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How to prepare for a job interview at We Are Workforce Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
