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- Tasks: Manage business renewals and provide top-notch customer service in the insurance sector.
- Company: Join SJL Insurance Services, a forward-thinking insurance broker with a national and international reach.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by building relationships and providing tailored insurance solutions.
- Qualifications: Strong communication skills and knowledge of insurance contracts are essential.
- Other info: Dynamic team culture focused on respect, fairness, and continuous learning.
The predicted salary is between 28800 - 48000 £ per year.
Location: Worcester
Working Hours: Monday – Friday, 9am-5pm or 9:30am-5:30pm
Department: Existing Business
Reporting To: Existing Business Team Leader
SJL Insurance Services is an innovative, forward-thinking insurance broker that provides a high-quality, professional service to a national and international portfolio of clients.
As an Existing Business Executive, you will manage a panel of business, including MTA's and Renewals, to which cases are split between property, commercial and direct/wholesale. Managing renewals, it is essential that you do so with a view of retaining, cross selling and gaining referrals. Working with customers, it is vitally important that you ensure an excellent level of customer service at all times, meeting the demands and needs of each, in line with our compliance framework. It is also important that you have the ability to identify any additional client requirements, ensuring that you provide insurance advice and solutions as a result.
Responsibilities & Duties
- To ensure all renewals are invited as per FCA guidelines (in good time), compliantly and efficiently
- To develop ongoing, mutually beneficial relationships with clients, introducers and insurers
- Adhere to company policies in company handbook
- Embrace and use Broker Assess for CPD, ensuring you meet standards as laid out by the firm
- Regular reporting to Senior Executive
- Supervise or carry out data capture for renewals and enquiries promptly, ensuring fair treatment of our clients
- Prepare market presentation and carry out broking exercises as instructed
- Ensure that you contribute to making SJL the best possible working environment where all external and internal stakeholders are treated with respect, fairness and transparency
- To always act with integrity, due care, skill and diligence, observing proper standards of market conduct
Skills Required
- Ability to prioritise and organise workloads, ensuring deadlines are adhered to
- Ability to construct effective written communications, including letters, emails and reports
- Ability to liaise confidently and effectively via the telephone, in writing and face to face
- Knowledge and understanding of a wide range of insurance contracts including current market conditions
- Knowledge and understanding of FCA rules and guidelines as well as GDPR & IDD
- Knowledge and understanding of the firms IT system and use of its computer quotation engines
- Willingness to continue to learn and develop
Existing Business Executive in London employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Existing Business Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at SJL Insurance Services. A friendly chat can sometimes lead to a referral or insider info that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching SJL's values and recent projects. We want to see that you’re genuinely interested in our work and how you can contribute as an Existing Business Executive. Tailor your answers to show how your skills align with our goals.
✨Tip Number 3
Practice your communication skills! As an Existing Business Executive, you'll need to liaise confidently with clients and colleagues. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at SJL Insurance Services.
We think you need these skills to ace Existing Business Executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Existing Business Executive role. Highlight your experience with renewals and customer service, as these are key aspects of the job. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since effective written communication is crucial, ensure your application is clear and professional. Use proper grammar and structure, and don’t forget to demonstrate your ability to construct effective emails and reports. This will show us you’re a great fit for the role!
Highlight Relevant Experience: If you've worked in insurance or a similar field, make sure to mention it! Talk about your knowledge of FCA guidelines and your experience with client relationships. We love seeing candidates who understand the industry and can hit the ground running.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of insurance contracts and current market conditions. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you retained clients or handled complaints effectively, as this will be crucial for the Existing Business Executive role.
✨Familiarise Yourself with FCA Guidelines
Since compliance is key in this role, make sure you understand the FCA guidelines and how they apply to renewals and client interactions. This knowledge will help you answer questions confidently and demonstrate your commitment to ethical practices.
✨Practice Effective Communication
As you'll need to liaise with clients and colleagues regularly, practice your written and verbal communication skills. Prepare to discuss how you would handle different scenarios, such as cross-selling or managing renewals, to showcase your ability to communicate clearly and effectively.
