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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and assist clients with setup.
- Company: Established Droitwich-based business with a friendly IT support team.
- Benefits: Competitive salary, on-the-job training, and access to company transport.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience in IT support, strong problem-solving skills, and good communication.
- Other info: Immediate interviews available; great opportunity for career growth.
The predicted salary is between 25000 - 27000 £ per year.
Overview
An excellent opportunity has arisen for an IT support and deployment technician to join an established and successful Droitwich-based business. This growth presents a chance for a talented individual to contribute to the company’s continued success.
A desirable position within a busy, energetic, friendly and highly capable IT support team awaits the right candidate.
- You will be defined by the following:
- An Experienced Technical Professional
- A Skilled Trouble-Shooter
- A Skilled Communicator
- Committed to providing Quality Service
Job Role / Essentials
The IT support and deployment technician role is varied and will include on the job training. Duties include:
- Call outs to go to site to help clients through setup or resolve issues
- Workstation support and trouble shooting
- Excellent diagnostic, problem-solving and analytical skills
- Basic Network and Internet Support including Associated Hardware
- Microsoft Office Suites (Office 365 Desirable)
- Typical IT Hardware Maintenance and Support
- Good written English and Grammar communication skills are essential
- Good telephone manner is essential
- Full clean UK DL, own transport is preferred however a company Van will be accessible
- Installation/ Set up of EPOS systems
- installation, commissioning & testing of various structured cabling infrastructure solutions, cat 5e & cat 6
- Preform troubleshooting of network connections and cabling within a commercial environment
- Installation of cable containment, trunking, tray work etc
- Hands on experience with common cable analysers
Tools and communication equipment will be provided
Desirable qualifications
- MCDST – Microsoft Certified Desktop Support Technician
- Other Relevant Industry Certification
- Full PPE & First Aid Training
Interviews available immediately.
Working Hours: 37.5
Annual figure: £25,000 – £27,000 dependant on experience
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IT support and deployment technician employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT support and deployment technician
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since the role involves a lot of problem-solving, brush up on your technical knowledge and be ready to demonstrate your skills during the interview. We all know that hands-on experience speaks volumes!
✨Tip Number 3
Don’t underestimate the power of communication! Be clear and concise when discussing your experiences. Show off your excellent telephone manner and written English skills, as these are essential for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our friendly IT support team. Let’s get you that job!
We think you need these skills to ace IT support and deployment technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience relevant to the IT support role. We want to see how you’ve tackled troubleshooting and provided quality service in past positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re passionate about joining our friendly team. Let us know how you can contribute to our success!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved technical issues in the past. We love seeing candidates who can think on their feet and provide effective solutions under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our energetic team!
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around troubleshooting and support for common IT issues. Be ready to discuss your experience with Microsoft Office Suites and any relevant certifications like MCDST. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical problems in the past. Think about situations where you had to diagnose an issue or help a client set up their systems. This will demonstrate your analytical skills and ability to think on your feet.
✨Communicate Clearly and Confidently
Since good communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a client over the phone or in person, so being articulate and friendly will go a long way.
✨Be Ready for Hands-On Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you would handle a specific installation or troubleshooting task. Familiarise yourself with common cabling solutions and tools, as well as the installation processes, to showcase your hands-on experience.
