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- Tasks: Handle insurance claims with professionalism and provide top-notch customer service.
- Company: Join SJL Insurance Services, a forward-thinking insurance broker.
- Benefits: Opportunities for career progression and a supportive work environment.
- Other info: Dynamic role with a focus on personal growth and teamwork.
- Why this job: Make a real difference by helping clients navigate their claims smoothly.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 35000 £ per year.
The role SJL Insurance Services is proud to be an innovative, forward-thinking insurance broker that provides a high-quality, professional service to a national and international portfolio of clients. As a Claims Handler you will be responsible for dealing with new and existing claims, ensuring that these are handled accurately and with professionalism. With excellent communication skills both written and verbal, it is vitally important that you always hold a positive manner, providing a high level of customer service. Career progression is extremely important to us, so we are looking for an individual who is not only hard working, ambitious and motivated, but someone who is also driven to grow within the business.
Responsibilities & Duties
- To undertake the claim function, ensuring fair treatment of our clients
- Provide advice and guidance through the claims process
- Receive notification of new insurance claim notifications
- Notify insurers of any potential/new claims
- Collect accurate information and documentation to process a claim
- Provide an explanation to policyholders on the cover provided by their policy
- Monitor the progress of a claim and update internal systems
- Liaise with solicitors, as well as other legal and claims professionals
- Ensure the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
- Proactively contact other stakeholders to ensure communication with all parties is up to date
- To ensure that all communications with brokers, insurers, loss adjusters are accurately recorded
Skills Required
- Ability to prioritise and organise workload to ensure that deadlines are adhered to
- Ability to construct effective written communications
- Ability to liaise confidently and effectively via the telephone and in writing
- Ability to logically solve problems
- Ability to follow internal processes and update records
Claims Handler in England employer: We Are Workforce Ltd
Contact Detail:
We Are Workforce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in England
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at SJL Insurance Services. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Claims Handler.
✨Tip Number 2
Prepare for the interview by practising common questions related to claims handling. Think about how you would explain complex insurance terms in simple language. We want to see your communication skills shine, so keep it clear and professional!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle claims effectively and ensure clients feel supported throughout the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Claims Handler in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or errors. We love a polished application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at We Are Workforce Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of the claims process. Understand the key responsibilities of a Claims Handler and be ready to discuss how you would handle various scenarios. This shows that you're not just interested in the role but also prepared to tackle the challenges it presents.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Whether it's resolving a conflict or explaining complex information, having specific instances ready will demonstrate your ability to provide high-quality customer service.
✨Demonstrate Your Problem-Solving Abilities
Think of situations where you've had to solve problems logically and efficiently. Be ready to share these experiences during the interview, as they highlight your capability to handle claims and ensure fair treatment for clients, which is a key aspect of the job.
✨Express Your Ambition for Growth
SJL Insurance Services values career progression, so make sure to convey your ambition and motivation to grow within the company. Discuss your long-term goals and how you see yourself evolving in the role, showing that you're not just looking for a job, but a career.