Business Development Manager in Coventry

Based remotely with the requirement for travel across the UK to meet the business needs and a variety of role related benefits.

37.5 hours per week excluding breaks, Monday – Friday: You will be required to adopt a flexible approach to the hours worked and which may be necessary for the proper performance of your duties.

Responsible for uncovering, nurturing and winning new vehicle contact hire business across a geographical area. Targeting multi sited customer fleets across a range of sectors of between 50>175 vehicles for the provision of commercial vehicle full-service contract hire, you will open doors, have meaningful conversations and build relationships that are based on truly understanding the customer’s needs, winning business by building a true value proposition.

General Responsibilities

• Adhere to all statutory requirements regarding fire, health, safety and hygiene.
• Carry out any reasonable instruction as directed by a Manager [or Director].
• Always Deal with all internal and external customers in a professional and courteous manner.
• Always maintain a high level of dress and appearance adhering to PPE where the role requires.
• Attend any training sessions as requested and adhere to all company regulations.
• From time to time, you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by Management.
• Efficient planning and management of the territory

Job Specific Responsibilities and Accountabilities

• Develop and implement a sales plan to generate new customers, through cold calling, face to face, email and other channels to create new business sales opportunities and appointments.
• Research and network to identify the key prospects within your region, proactively self-generating leads which convert into opportunities.
• Visiting prospects/customers to promote vehicle contract hire fleet and service solutions.
• Work with internal functions and marketing to promote, create and deliver a true value proposition in line with the customers’ needs.
• Develop innovative solutions to differentiate Fraikin and add value to new customers.
• Create sales proposals, presenting quotations and technical drawings against customer requirements.
• Deliver fleet volume, total revenue and contract value targets.
• Continuously monitor competitor strengths / weaknesses to exploit available opportunities.
• Develop product knowledge and remain up to date on technological advances, legislation developments and how these can have a positive impact on both revenue and profits.
• Ensure CRM database is always maintained to reflect current status of pipeline, activities, contacts, fleet numbers and competitor details.
• Promote the services of Fraikin’s other core business functions, truck rental, fleet management, raising inter-department leads and increasing customer growth and profitability.
• Work with the customer service teams to resolve customer query to 100% satisfaction and ensure the timely customer payment.
• Working closely with the customer service team and internal functions to deliver added value product growth.
• Develop and build long standing commercial customer partnerships and relationships, working closely with the customer service team and internal functions to deliver added value products and secure additional business growth.

• Passion to generate new business opportunities.
• Develop and maintain an efficient pipeline of new customers within a pre-defined geographical area and targeted sectors.
• Maintain effective senior relationships and develop your portfolio of existing customers in conjunction with Key Account Manager.
• Update and utilise the Company provided CRM database.
• Achieve annual sales targets.

Person Specification (Qualifications, Knowledge, Skills and Experience)

• Highly motivated and creative with a proven track record in sales within the commercial vehicle contract hire sector.
• A substantial knowledge of the commercial vehicle industry, in particular Contract Hire & Rental.
• Proven technical knowledge gained through experience or qualification.
• Demonstrates a positive ‘can-do’ attitude with clear thought processes and excellent priority setting.
• Demonstrates a winning mentality, with strong customer focus and creativity.
• Sound commercial awareness and negotiation skills to close opportunities.
• Able to prioritise and manage numerous projects and workload etc.
• High level interpersonal & communication skills.
• A self starter with the ability and passion to work effectively with minimal supervision while delivering sales targets.
• Can present and communicate confidently in all situations.
• Proficient in all MS applications.
• Current clean driving licence.

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