Recovery Worker (Ref: 0100ZN) in Shrewsbury

All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. Closing date: Monday 9th February 2026.

Main duties of the job:

Join our team as Recovery Worker in Shropshire. Are you a compassionate and motivated individual who wants to change people's lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we'd love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.

Shropshire Council has implemented an innovative multi-disciplinary team in partnership with Shropshire Recovery Partnership (WithYou), the Midlands Partnership Foundation Trust (MPFT) and Shropshire Council, funded through the Rough Sleepers Drug and Alcohol Treatment Grant provided by the Office of Health Improvement and Disparities (OHID). The Rough Sleeping Drug and Alcohol Team (RSDAT) supports the county in meeting the intended outcomes of the national drug strategy, by helping to reduce drug-related deaths, reducing alcohol-related hospital admissions and increasing the number of successful individuals in treatment.

The multi-agency team provides holistic wrap-around support and drug and alcohol treatment for rough sleepers and those at risk of rough sleeping across the county. Assistance is tailored to the needs of each individual and provides support addressing drug and/or alcohol use, physical health, mental health, as well as work to develop a pathway into accommodation.

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You'll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they're always treated with respect and dignity.

This post will work within a dedicated treatment team that will be both integrated with partner agencies and an extension of the existing drug and alcohol team in Shropshire. The role will offer access to required interventions and treatment in outreach locations, as well as bases, improving referral times for psychological, physical health and wellbeing. You will make all contacts count and maximise engagement, whilst reducing overall associated harm.

There are two positions available, on fixed term contracts until March 2027. You will work Monday to Friday, 9.00am to 5.00pm. There will be a requirement to work Saturday mornings as per the duty rota, averaging 2 or 3 per year. This role requires flexibility to work across Shropshire, including travelling out of county when required. You must have a driving licence, with use of a car, to be considered for this role.

Essential Skills:

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

DE&I:

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Benefits:

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role!

Person Specification:

Qualifications:

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Experience:

• We're looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships.
• You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector.
• A successful track record of providing efficient and reliable customer service is essential.
• You will be highly organised, have excellent communication skills, and be able to manage your time effectively.
• You will work collaboratively as part of a team to ensure a high-quality service is maintained.
• Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.