Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support to our community drug and alcohol service.
- Company: Join a leading charity making a real difference in people's lives.
- Benefits: Competitive salary, Inner London Weighting, and a supportive work environment.
- Why this job: Be part of a team that helps over 100,000 people every year.
- Qualifications: Strong IT skills, attention to detail, and a passion for helping others.
- Other info: Permanent role with excellent career growth opportunities.
The predicted salary is between 29000 - 29000 £ per year.
Join us as a Service Administrator in Lambeth. Our team in Lambeth are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.
At Lambeth, WithYou works closely with the lead provider, South London and Maudsley NHS Foundation Trust and partners, Phoenix Futures and Way Through providing free and confidential support to adults experiencing challenges with drugs and alcohol. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.
The closing date for applications is the 10th February 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Main duties of the job: We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. This is a key role providing essential administrative support to ensure smooth service delivery. You will be responsible for managing referrals, maintaining accurate records, and supporting team communications. There’s great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support.
The role is permanent and full time working 37.5 hours per week. The salary for this position is £29,000 per annum, this includes an Inner London Weighting payment of £4,000 per year.
About us: WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them. Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.
Job responsibilities: Please see the linked job description and person specification for more information on the role and its responsibilities.
Person Specification: The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
To do this job successfully, you will need:
- Experience of providing great administrative support in a busy environment
- The ability to communicate effectively with a wide range of people
- To be confident working in a team environment and able to work collaboratively
- A good level of Maths and English (verbal and written)
- To be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
- Good analytical skills with an eye for detail
- Excellent IT skills, including database management and be comfortable using digital media
- To understand work-based Health & Safety issues
- Some flexibility with working hours and location from time to time
If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Service Administrator (Lambeth Ref:0102ZS) in Grays employer: We Are With You
Contact Detail:
We Are With You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator (Lambeth Ref:0102ZS) in Grays
✨Tip Number 1
Get to know the company! Before your interview, spend some time on WithYou's website. Familiarise yourself with their mission and values, so you can show how your passion aligns with their work.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration roles. Think about examples from your past experiences that highlight your organisational skills and ability to manage multiple tasks.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at WithYou.
✨Tip Number 4
Apply early! Since the role might close sooner due to high demand, don’t wait until the last minute. Get your application in through our website as soon as you can to increase your chances!
We think you need these skills to ace Service Administrator (Lambeth Ref:0102ZS) in Grays
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Service Administrator role. We want to see how your skills match what we're looking for, so don’t hold back on showcasing your administrative prowess!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. At WithYou, we’re all about making a difference, so share why you’re passionate about supporting individuals facing challenges with drugs, alcohol, and mental health.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re busy too, so make it easy for us to see why you’d be a great fit!
Apply Early!: Don’t wait until the last minute to submit your application. The closing date is 10th February 2026, but we might close earlier if we get loads of applications. So, hop onto our website and apply as soon as you can to avoid missing out!
How to prepare for a job interview at We Are With You
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like managing referrals and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially in a busy environment.
✨Communicate Effectively
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Think about how you can convey your passion for supporting vulnerable individuals and how your communication skills can enhance team collaboration.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicting demands. Prepare by thinking of specific situations where you had to adapt quickly or resolve issues, and explain your thought process during those times.
