At a Glance
- Tasks: Deliver high-quality HR support and manage employee relations across diverse teams.
- Company: Join a leading global retail organisation with a dynamic culture.
- Benefits: Enjoy hybrid working, private healthcare, and an annual bonus scheme.
- Other info: Opportunity for career growth in a fast-paced, collaborative environment.
- Why this job: Make a real impact in HR while supporting top brands and retailers.
- Qualifications: Experience in HR generalist roles and strong knowledge of UK employment law.
The predicted salary is between 50000 - 50000 € per year.
We’re recruiting on behalf of a well-established, retail global organisation operating across the UK and Europe, supporting leading brands and retailers with comprehensive product development and delivery services. The organisation manages everything from design and sourcing to manufacturing and logistics, leveraging a broad global network of suppliers and partners to deliver efficient, scalable supply chain solutions for some of the biggest brands around the globe.
The Assistant HR Manager is responsible for delivering high-quality operational HR support across assigned business areas, ensuring consistent application of HR policies and effective management of employee relations activity. The role acts as a key link between strategic HR leadership and day-to-day HR operations, supporting managers and employees while ensuring complex or high-risk issues are escalated appropriately to the Head of HR. Focus areas for this role will be UK teams and workforce outside of London. This role will require monthly travel to sites outside of London, to Manchester and Nottingham.
Key Responsibilities- HR Operations & Compliance
- Maintain accurate and up-to-date employee data within HR systems (HRIS)
- Support payroll processes by ensuring timely and accurate employee data updates
- Ensure compliance with employment legislation, internal policies, and audit requirements
- Support preparation of HR reports and management information (MI)
- Onboarding & Employee Lifecycle
- Oversee the onboarding process to ensure a consistent and positive employee experience
- Ensure completion of all pre-employment checks including right to work, references, and contract issuance
- Manage probation processes, ensuring timely reviews and appropriate outcomes
- Support off boarding processes including exit administration and feedback capture
- Recruitment & Talent Acquisition
- Manage end-to-end recruitment processes for assigned roles and business areas
- Partner with hiring managers to define role requirements, selection methods, and hiring timelines
- Coordinate interview processes, candidate communications, and offer management
- Maintain strong relationships with recruitment agencies where applicable
- Ensure recruitment activity aligns with workforce planning and business priorities
- Manager Support & Advisory
- Provide first-line HR advice and guidance to managers on policies and procedures
- Coach managers in handling performance, conduct, and absence issues effectively
- Support consistent application of HR frameworks across all business areas
- Act as an escalation point for HR-related queries from the HR Generalist
- Employee Relations (ER)
- Manage a range of employee relations cases including disciplinary, grievance, absence, and performance management cases
- Conduct workplace investigations, gather evidence, and produce clear case documentation and recommendations
- Ensure fair, consistent, and legally compliant handling of all ER matters
- Provide guidance and coaching to line managers on ER processes and best practice
- Escalate complex, high-risk, or precedent-setting cases to the Head of HR
- HR Projects & Initiatives
- Support delivery of HR initiatives such as engagement, wellbeing, and diversity & inclusion programmes
- Assist in the implementation of HR policies and process improvements
- Contribute to organisational change projects as required
- Support Head of HR with HR transformation or HR strategy activity
- Employee Relations expertise
- Operational HR delivery
- Stakeholder influencing and coaching
- Problem-solving and decision-making
- Organisation and prioritisation
- Confidentiality and professionalism
- Essential
- Experience in a generalist HR role with exposure to employee relations case management
- Experience managing recruitment processes end-to-end
- Experience supporting managers with HR advice and guidance
- Working knowledge of HR systems (HRIS)
- Strong working knowledge of UK employment law
- CIPD Level 5 qualified or working towards
- Desirable
- Experience in supply chain, retail, logistics, or consumer goods industries
- Experience in multi-site or complex organisational environments
- Experience supporting organisational change or restructuring
- Commercially aware and solutions-focused
- Adaptable and comfortable in a fast-paced environment
- Strong interpersonal skills and cultural awareness
- Commitment to building positive employee experiences
- Annual discretionary bonus scheme
- Hybrid working options (3 days in office)
- Pension scheme
- Private healthcare
Senior Human Resources Generalist in London employer: We Are The People Team
As a Senior Human Resources Generalist at our well-established retail global organisation in Central London, you will thrive in a dynamic work culture that prioritises employee engagement and development. With a strong focus on operational HR support, you will benefit from hybrid working options, an annual discretionary bonus scheme, and opportunities for professional growth within a diverse and inclusive environment. Join us to make a meaningful impact while collaborating with leading brands across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Human Resources Generalist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in employee relations and operational HR delivery. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior HR Generalist role!
We think you need these skills to ace Senior Human Resources Generalist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior HR Generalist role. Highlight your experience in employee relations and recruitment processes, as these are key areas for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your understanding of HR operations and how you can contribute to our goals, especially in supporting managers and employees.
Showcase Your HR Knowledge:We want to see your knowledge of UK employment law and HR systems. Make sure to mention any relevant qualifications, like your CIPD Level 5, and how you've applied this knowledge in previous roles to ensure compliance and support HR initiatives.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at We Are The People Team
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss how you've handled employee relations cases in the past, as this role will require you to manage a range of ER issues.
✨Showcase Your Recruitment Skills
Prepare to talk about your experience with end-to-end recruitment processes. Think of specific examples where you've partnered with hiring managers to define role requirements and how you ensured a smooth candidate experience.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life HR situations, especially around employee relations and compliance. Practise how you would handle disciplinary or grievance cases, and be prepared to explain your thought process.
✨Demonstrate Your Coaching Ability
This role involves supporting managers with HR advice and guidance. Prepare examples of how you've coached managers in the past, particularly in handling performance or conduct issues, and highlight your ability to influence stakeholders.
