At a Glance
- Tasks: Support HR operations, manage recruitment, and enhance employee experiences across the organisation.
- Company: Join a leading global retail organisation with a strong presence in the UK and Europe.
- Benefits: Enjoy a competitive salary, hybrid working, private healthcare, and an annual bonus scheme.
- Other info: Dynamic role with opportunities for travel and career growth in a fast-paced environment.
- Why this job: Make a real impact on employee relations and contribute to a positive workplace culture.
- Qualifications: Experience in HR roles, knowledge of UK employment law, and CIPD Level 5 qualification preferred.
The predicted salary is between 50000 - 50000 € per year.
We’re recruiting on behalf of a well-established, retail global organisation operating across the UK and Europe, supporting leading brands and retailers with comprehensive product development and delivery services. The organisation manages everything from design and sourcing to manufacturing and logistics, leveraging a broad global network of suppliers and partners to deliver efficient, scalable supply chain solutions for some of the biggest brands around the globe.
The Assistant HR Manager is responsible for delivering high-quality operational HR support across assigned business areas, ensuring consistent application of HR policies and effective management of employee relations activity. The role acts as a key link between strategic HR leadership and day-to-day HR operations, supporting managers and employees while ensuring complex or high-risk issues are escalated appropriately to the Head of HR. Focus areas for this role will be UK teams and workforce outside of London. This role will require monthly travel to sites outside of London, to Manchester and Nottingham.
Key Responsibilities- HR Operations & Compliance
- Maintain accurate and up-to-date employee data within HR systems (HRIS)
- Support payroll processes by ensuring timely and accurate employee data updates
- Ensure compliance with employment legislation, internal policies, and audit requirements
- Support preparation of HR reports and management information (MI)
- Onboarding & Employee Lifecycle
- Oversee the onboarding process to ensure a consistent and positive employee experience
- Ensure completion of all pre-employment checks including right to work, references, and contract issuance
- Manage probation processes, ensuring timely reviews and appropriate outcomes
- Support off boarding processes including exit administration and feedback capture
- Recruitment & Talent Acquisition
- Manage end-to-end recruitment processes for assigned roles and business areas
- Partner with hiring managers to define role requirements, selection methods, and hiring timelines
- Coordinate interview processes, candidate communications, and offer management
- Maintain strong relationships with recruitment agencies where applicable
- Ensure recruitment activity aligns with workforce planning and business priorities
- Manager Support & Advisory
- Provide first-line HR advice and guidance to managers on policies and procedures
- Coach managers in handling performance, conduct, and absence issues effectively
- Support consistent application of HR frameworks across all business areas
- Act as an escalation point for HR-related queries from the HR Generalist
- Employee Relations (ER)
- Manage a range of employee relations cases including disciplinary, grievance, absence, and performance management cases
- Conduct workplace investigations, gather evidence, and produce clear case documentation and recommendations
- Ensure fair, consistent, and legally compliant handling of all ER matters
- Provide guidance and coaching to line managers on ER processes and best practice
- Escalate complex, high-risk, or precedent-setting cases to the Head of HR
- HR Projects & Initiatives
- Support delivery of HR initiatives such as engagement, wellbeing, and diversity & inclusion programmes
- Assist in the implementation of HR policies and process improvements
- Contribute to organisational change projects as required
- Support Head of HR with HR transformation or HR strategy activity
- Employee Relations expertise
- Operational HR delivery
- Stakeholder influencing and coaching
- Problem-solving and decision-making
- Organisation and prioritisation
- Confidentiality and professionalism
- Essential
- Experience in a generalist HR role with exposure to employee relations case management
- Experience managing recruitment processes end-to-end
- Experience supporting managers with HR advice and guidance
- Working knowledge of HR systems (HRIS)
- Strong working knowledge of UK employment law
- CIPD Level 5 qualified or working towards
- Desirable
- Experience in supply chain, retail, logistics, or consumer goods industries
- Experience in multi-site or complex organisational environments
- Experience supporting organisational change or restructuring
- Commercially aware and solutions-focused
- Adaptable and comfortable in a fast-paced environment
- Strong interpersonal skills and cultural awareness
- Commitment to building positive employee experiences
- Annual discretionary bonus scheme
- Hybrid working options (3 days in office)
- Pension scheme
- Private healthcare
Assistant Manager Human Resources in London employer: We Are The People Team
As a leading global retail organisation based in Central London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and well-being. With a strong focus on operational HR support, our Assistant HR Manager role offers the opportunity to engage with diverse teams across the UK while benefiting from hybrid working options, a competitive salary, and a range of employee benefits including private healthcare and an annual bonus scheme. Join us to be part of a collaborative environment where your contributions directly impact the success of renowned brands and retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Human Resources in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who work in retail or logistics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR policies and how they align with your values. This will help you showcase how you can contribute to their team effectively.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about your experiences with employee relations and recruitment processes, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager Human Resources in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant HR Manager role. Highlight your experience in HR operations, employee relations, and recruitment processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background makes you a great fit for our team. Don’t forget to mention your understanding of UK employment law and your CIPD qualifications.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Did you improve a process or successfully manage a challenging employee relations case? We love to see results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at We Are The People Team
✨Know Your HR Basics
Brush up on your knowledge of UK employment law and HR policies. Be ready to discuss how you've applied this knowledge in previous roles, especially in employee relations and recruitment processes.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex HR issues or employee relations cases. Highlight your decision-making process and the outcomes, as this will demonstrate your capability to manage high-risk situations effectively.
✨Understand the Company Culture
Research the organisation's values and culture. Be prepared to discuss how you can contribute to their HR initiatives, such as diversity and inclusion programmes, and how you align with their mission in supporting leading brands.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their HR strategies, challenges they face in multi-site management, or how they measure employee engagement. This shows your genuine interest and helps you assess if it's the right fit for you.
