We Are Tala Limited is seeking a Customer Service Advisor on a fixed-term contract from November 2026 to January 2027. The role is 37.5 hours per week, hybrid between home and our London office, and reports to the Customer Service Manager.
You will handle live chat, email, social media and messaging channels with a customer-first approach during Black Friday and seasonal peaks. Responsibilities include order tracking, returns and exchanges, resolving delivery issues, providing product advice,
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Seasonal Hybrid Customer Service Advisor employer: We Are TALA Limited
TALA is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is empowered to embody the brand's values and contribute to its mission of sustainability. Located in the heart of Edinburgh, our new store offers a dynamic environment for personal and professional growth, with opportunities for mentorship and leadership as a Keyholder. Enjoy competitive benefits, including generous holiday allowances and employee discounts, while being part of a passionate team dedicated to making a positive impact in the activewear industry.