At a Glance
- Tasks: Support swimming lessons, ensuring a clean, safe, and welcoming environment for families.
- Company: Join We Are Swim, founded by Olympians Becky Adlington and Steve Parry.
- Benefits: Competitive pay, fully funded training, birthday off, and staff discounts.
- Other info: Clear career pathways and opportunities to work across multiple locations.
- Why this job: Make a real difference in children's lives while working in a fun, dynamic team.
- Qualifications: Friendly personality, passion for swimming, and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
About us
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving.
The Role
We're looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You'll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
What You'll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on-site resolutions to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer's journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential:
- A positive attitude and willingness to learn.
- Commitment to high teaching and safety standards.
- Desirable:
- Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ).
- First Aids Qualifications and/or experience.
- Experience working with children in a leisure environment.
Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and employment stability.
- Fully funded training and qualifications.
- Extra day off for your birthday!
- Instant earned wage access, save as you earn and discount vouchers.
- Bright, modern uniform and facilities designed for fun and safety.
- Staff discounts on lessons for family and friends.
- Monthly team training and collaboration sessions.
- Recognition rewards, events, and ongoing development from industry leaders.
- Clear career pathways to Teacher to Team Leader, Tutor, or Manager.
Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant in Walker employer: We Are Swim
We Are Swim is an exceptional employer, dedicated to fostering a vibrant and supportive work culture where every team member can thrive. With competitive pay, fully funded training, and clear career pathways, employees are empowered to grow within the organisation while making a meaningful impact on children's lives through swimming. Located in modern, fun facilities, our team enjoys a collaborative environment that prioritises safety, quality, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Assistant in Walker
✨Tip Number 1
Get to know the company! Before your interview, dive into We Are Swim's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in children's lives through swimming.
✨Tip Number 2
Bring your personality to the table! We want to see your energy and enthusiasm during the interview. Share your passion for swimming and how you connect with kids and parents – it’s all about that engaging vibe!
✨Tip Number 3
Prepare some questions for us! This shows you’re interested and engaged. Ask about our training programmes or how we maintain our high standards. It’ll help you stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decisions. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Leisure Operations Assistant in Walker
Some tips for your application 🫡
Show Your Passion for Swimming:Let your love for swimming shine through in your application! We want to see how passionate you are about inspiring young swimmers and making a difference in their lives.
Highlight Your Customer Service Skills:Since you'll be engaging with families and ensuring a top-notch experience, make sure to showcase any previous customer service experience. We value friendly and confident communicators!
Be Yourself!:We’re looking for genuine personalities who can connect with kids and parents alike. Don’t be afraid to let your unique character come through in your written application.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at We Are Swim
✨Know the Mission
Before your interview, take some time to really understand We Are Swim's mission and values. They’re all about revolutionising swimming and making it accessible for every child. Show that you share this passion and can connect with their goals during your conversation.
✨Show Your Personality
As a Leisure Operations Assistant, your personality is key! Be ready to demonstrate your friendly and engaging nature. Think of examples from your past experiences where you’ve made a positive impact on customers or worked well in a team. This will help you stand out!
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you’ve successfully interacted with children and parents in previous jobs. Use specific examples to illustrate your ability to resolve queries and create a welcoming environment.
✨Emphasise Safety and Hygiene
Given the importance of safety and cleanliness at We Are Swim, be prepared to talk about your commitment to these standards. Share any relevant experiences or qualifications you have, especially if you’ve worked in a leisure environment before. This will show you’re serious about maintaining high standards.
