Sport Operations Assistant

Sport Operations Assistant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
We Are Swim

At a Glance

  • Tasks: Assist in delivering top-notch swimming lessons and ensure a safe, clean environment.
  • Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
  • Benefits: Competitive pay, fully funded training, birthday off, and staff discounts.
  • Other info: Enjoy recognition rewards and ongoing development from industry leaders.
  • Why this job: Inspire young swimmers while working in a fun, supportive team environment.
  • Qualifications: Passion for swimming, strong communication skills, and ability to work flexible hours.

The predicted salary is between 20000 - 25000 £ per year.

About us: Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving.

The Role: We're looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. You'll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.

  • Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
  • Be a pioneer for the brand with a clear passion for its aims and values.
  • Attend training and team meetings to stay current and continuously improve.
  • Passion for swimming, sport and inspiring young people.
  • Friendly, confident communicator who connects easily with children and parents.
  • Strong focus on quality, safety, and consistency in every customer visit.
  • Flexibility to work evenings and weekends.
  • Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
  • Commitment to high teaching and safety standards.
  • Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ).
  • Experience working with children in a leisure environment.

Full training and qualifications can be provided for the right people; Competitive pay and employment stability. Fully funded training and qualifications. Extra day off for your birthday! Instant earned wage access, save as you earn and discount vouchers. Bright, modern uniform and facilities designed for fun and safety. Staff discounts on lessons for family and friends. Monthly team training and collaboration sessions. Recognition rewards, events, and ongoing development from industry leaders.

Sport Operations Assistant employer: We Are Swim

We Are Swim is an exceptional employer dedicated to transforming the swimming experience for children and families. With a vibrant work culture that prioritises safety, hygiene, and customer service, employees enjoy competitive pay, fully funded training, and unique perks like an extra day off for their birthday. Join our award-winning team and benefit from ongoing development opportunities while making a meaningful impact in your community.

We Are Swim

Contact Details:

We Are Swim Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sport Operations Assistant

Tip Number 1

Get to know the company! Dive into We Are Swim's mission and values. When you understand what drives them, you can tailor your conversations to show how your passion for swimming and working with kids aligns perfectly with their goals.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. Plus, it shows you're genuinely interested in being part of the team!

Tip Number 3

Prepare for the interview by practising common questions related to customer service and safety standards. Think about specific examples from your past experiences that highlight your skills in these areas. We want to see your personality shine through!

Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you're enthusiastic about the role and keen to join the We Are Swim family!

We think you need these skills to ace Sport Operations Assistant

Hygiene Standards
Customer Service
Communication Skills
Passion for Swimming
Flexibility
Water Safety Knowledge
Experience with Children

Some tips for your application 🫡

Show Your Passion:Let your love for swimming and working with kids shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in young people's lives.

Tailor Your CV:Make sure your CV highlights relevant experience, especially any work with children or in leisure environments. We’re keen on seeing how your background aligns with our mission and values, so don’t hold back!

Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join our team at We Are Swim. Share specific examples of how you embody our values and how you can contribute to creating a safe and enjoyable environment for our swimmers.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team!

How to prepare for a job interview at We Are Swim

Know the Mission

Before your interview, make sure you understand We Are Swim's mission to revolutionise swimming. Familiarise yourself with their values and how they aim to change lives through swimming. This will show your genuine interest and help you connect with the interviewers.

Show Your Passion for Swimming

Be ready to share your personal experiences with swimming and how it has impacted your life. Whether it's teaching kids or your own journey in the water, demonstrating your passion will resonate well with the team and highlight your suitability for the role.

Emphasise Customer Service Skills

As an Operations Assistant, you'll be interacting with children and parents regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly communication style and ability to create a welcoming environment.

Prepare for Practical Scenarios

Expect questions or scenarios related to hygiene, safety, and customer interactions. Think about how you would handle various situations, such as ensuring cleanliness at the venue or addressing a parent's concerns. This will demonstrate your readiness for the role and commitment to high standards.