Learn to Swim Business Manager
Learn to Swim Business Manager

Learn to Swim Business Manager

Chester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and supervise a team to ensure operational excellence and profitability.
  • Company: Join a dynamic company focused on sustainable development in the swimming industry.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
  • Why this job: Make a real impact while inspiring others in a vibrant, growth-oriented environment.
  • Qualifications: Business management knowledge is a plus; leadership experience is essential.
  • Other info: Must be willing to travel nationally and have a full UK driving licence.

The predicted salary is between 36000 - 60000 £ per year.

Reporting to a Senior Business Manager, you will be responsible for ensuring the efficiency of business operations at your allocated venue as well as setting goals for the future. You will be well-versed in business skills and processes; you will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture. The key accountability of this role will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.

Our business managers are talented, experienced professionals who are responsible for leading and supervising a team to ensure productivity and efficiency of operations, providing direction to deliver operational excellence for customers and implementing commercial strategies that ensure site profitability contribution to the existing estate performance.

Key Responsibilities
  • Implement goals and objectives that align to growth and profitability.
  • Deliver business plans and strategies to ensure performance against the balanced scorecard.
  • Ensure that the company has the adequate and suitable resources to complete its activities (e.g., people, collateral, equipment).
  • Organize and coordinate excellent operational practice to ensure premium customer journey for Learn to Swim clients.
  • Regularly supervise the work of the team and provide feedback consistently to improve efficiency and quality.
  • Ensure all venue operations meet the relevant organisational and statutory policies including health and safety, safeguarding, data and equality laws.
  • Maintain relationships with internal and external stakeholders and partners.
  • Gather, analyse and interpret external and internal data and insight to inform performance and responsibilities.
  • Regularly assess and report overall site performance against objectives.
  • Play an active part in the storytelling of our people across the swim@ brand.
  • Actively contribute to internal reviews and feedback to produce continual improvement strategies for future provision.
  • Inspire the swim@ teams through smart ways of working, high-quality and open and honest culture.
  • Keep up to date on industry updates, competitor analysis, best practice and trends.
  • Continuously improve through feedback and actively seek opportunities to expand skill set, knowledge and experience.
Personal Specification
  • E = Essential / D = Desirable
  • Be self-reflective, with authenticity and an approachable, genuine desire to invest in people.
  • Be able to communicate effectively, openly, and transparently.
  • Be able to organise self and others with excellent planning and preparation skills.
  • Proven ability to provide high quality and effective feedback to mentor, guide and influence others.
  • Outstanding interpersonal skills to support effective working relationships at all levels internally and externally and with key team-mates and stakeholders.
  • Has a positive ‘can-do’ attitude and demonstrates high energy at all times.
  • Can follow organizational processes and procedures.
  • Able to work remotely with initiative and as part of a national team.
  • Has the mental wellbeing to look after self and others.
  • Reliable and trustworthy.
  • A passion for the industry and change.
  • Ability to travel nationally and to stay away overnight when required.
  • Ability to drive with a full UK driving license.
Knowledge
  • Qualifications in Business Management or relevant fields would be of benefit. (D)
  • Leadership and Mentoring qualifications. (D)
  • Commercially driven with experience of working with and articulating Key Performance Indicators (E)
  • Thorough understanding of diverse business processes and strategy development (E)
  • Knowledge of the principles and standards that underpin excellent operational delivery in Learn to swim provision. (D)
  • Knowledge of legal aspects of role and excellent practice in relation to Health and Safety, Safeguarding, First Aid, Equality and Diversity and Data Protection. (E)
  • Enhanced knowledge through recent and regular CPD opportunities and vocational experience. (E)
  • Sound financial acumen including knowledge of revenue/target setting and financial management packs (D)
  • Excellent knowledge of MS Office and CRM systems. (E)
  • Good understanding of research methods and data analysis techniques (E)
  • Strong literacy, numeracy and IT skills (E)
Experience
  • Proven experience as business manager or relevant role. (D)
  • Experience of line managing and/or mentoring others. (E)
  • Customer service focused, demonstrates a committed approach to quality of standards.
  • Experience of managing programmes and projects (E)
  • Ability to manage budgets effectively.
  • Experience of positively engaging and influencing people both in direct line management/structures but also across other teams and through collaboration and teamwork. (E)
  • Experience of quality standards and compliance/regulatory requirements for high quality operations (D)
  • Experience of working under pressure, meeting targets and deadlines. (E)
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Contact Detail:

We Are Swim Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learn to Swim Business Manager

✨Tip Number 1

Familiarise yourself with the latest trends in the swimming industry and operational excellence. This knowledge will not only help you understand the market better but also demonstrate your commitment to continuous improvement during interviews.

✨Tip Number 2

Network with current or former business managers in the Learn to Swim sector. Engaging in conversations with them can provide valuable insights into the role and the company culture, which you can leverage in your discussions with us.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led teams and improved operational efficiency in previous roles. Highlighting your leadership skills and ability to drive profitability will resonate well with our hiring team.

✨Tip Number 4

Showcase your understanding of key performance indicators (KPIs) relevant to the role. Being able to articulate how you have used KPIs to measure success in past positions will set you apart as a candidate who is commercially driven.

We think you need these skills to ace Learn to Swim Business Manager

Leadership Skills
Business Management
Strategic Planning
Operational Excellence
Financial Management
Customer Service Orientation
Data Analysis
Performance Management
Interpersonal Skills
Communication Skills
Project Management
Mentoring and Coaching
Problem-Solving Skills
Knowledge of Health and Safety Regulations
Understanding of Equality and Diversity Laws
Ability to Work Remotely
Time Management
Adaptability
Commercial Awareness
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Learn to Swim Business Manager. Focus on your leadership abilities, business management experience, and any specific achievements in operational excellence.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the swimming industry and how your values align with the company's vision. Use specific examples from your past experiences to demonstrate your ability to lead teams and drive profitability.

Highlight Relevant Skills: Emphasise your skills in communication, planning, and feedback provision. Mention your understanding of health and safety regulations, as well as your experience with data analysis and performance metrics, which are crucial for this role.

Showcase Continuous Improvement: Discuss your commitment to personal and professional development. Mention any recent training or qualifications you have obtained that relate to business management or leadership, and how they can contribute to the role.

How to prepare for a job interview at We Are Swim

✨Showcase Your Leadership Skills

As a Learn to Swim Business Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you provided guidance and improved performance while aligning with company goals.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you have used data analysis to inform business decisions and drive profitability in previous positions.

✨Emphasise Customer Experience

Since the role involves ensuring a premium customer journey, think of specific instances where you've enhanced customer satisfaction. Highlight your commitment to quality standards and how you've implemented operational practices that benefit clients.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenges. Prepare scenarios where you've had to manage resources effectively or navigate compliance issues, showcasing your strategic thinking and adaptability.

Learn to Swim Business Manager
We Are Swim
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