Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support swimmers and families, ensuring a clean, safe, and welcoming environment.
- Company: Join We Are Swim, founded by Olympians, on a mission to revolutionise swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Why this job: Make a real impact in children's lives while working in a fun, supportive team.
- Qualifications: Friendly personality, passion for swimming, and strong communication skills.
- Other info: Flexible hours with opportunities to work across multiple locations.
The predicted salary is between 1300 - 1800 £ per month.
About us Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0–11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do.
The Role We’re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit. You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
What You’ll Do:
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
About you:
- A friendly, engaging personality with great communication skills.
- Passion for swimming, sport and inspiring young people.
- Friendly, confident communicator who connects easily with children and parents.
- Strong focus on quality, safety, and consistency in every customer visit.
- Positive attitude, reliability, and genuine care for every swimmer’s journey.
- Flexibility to work evenings and weekends.
- Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience:
- Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ), First Aids Qualifications and/or experience, Experience working with children in a leisure environment.
- Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us:
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant in Durham employer: We Are Swim
Contact Detail:
We Are Swim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Assistant in Durham
✨Tip Number 1
Get to know the company! Research We Are Swim and understand their mission. When you show up for an interview, drop in some knowledge about their values and how you can contribute to their goal of changing lives through swimming.
✨Tip Number 2
Practice your communication skills! As a Leisure Operations Assistant, you'll be engaging with families and kids. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 3
Show off your passion for swimming! Whether it's sharing your own experiences or discussing how you can inspire young swimmers, let your enthusiasm shine through. This will help you connect with the interviewers and demonstrate that you're a great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our award-winning team at We Are Swim.
We think you need these skills to ace Leisure Operations Assistant in Durham
Some tips for your application 🫡
Show Your Passion for Swimming: When you're writing your application, let your love for swimming shine through! We want to see how passionate you are about helping kids learn to swim and enjoy the water. Share any personal experiences or stories that highlight your enthusiasm.
Highlight Your Customer Service Skills: Since this role is all about providing a first-class experience for our swimmers and their families, make sure to emphasise your customer service skills. Talk about any previous roles where you’ve engaged with customers and how you made their experience memorable.
Be Yourself!: We’re looking for friendly, engaging individuals, so don’t be afraid to let your personality come through in your application. Use a conversational tone and share what makes you unique. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at We Are Swim
✨Know the Mission
Before your interview, take some time to understand We Are Swim's mission and values. Familiarise yourself with their commitment to providing high-quality swimming lessons and community engagement. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Swimming
Make sure to express your enthusiasm for swimming and working with children during the interview. Share any personal experiences or stories that highlight your love for the sport and how it has impacted your life. This will demonstrate your genuine interest in the role and resonate with the interviewers.
✨Prepare for Customer Interaction Scenarios
Since the role involves a lot of customer interaction, think about potential scenarios you might face while working as a Leisure Operations Assistant. Prepare examples of how you would handle difficult situations or engage positively with families. This will showcase your problem-solving skills and ability to provide outstanding customer care.
✨Highlight Teamwork and Flexibility
We Are Swim values collaboration and flexibility, so be ready to discuss your experience working in teams and adapting to different situations. Share examples of how you've worked well with others in previous roles and your willingness to take on various tasks, especially during busy periods like evenings and weekends.
