At a Glance
- Tasks: Provide outstanding customer care and maintain a safe, clean environment for swimmers.
- Company: Join We Are Swim, founded by Olympians, dedicated to revolutionising swimming.
- Benefits: Competitive pay, guaranteed hours, and ongoing training from industry leaders.
- Other info: Flexible hours with opportunities across multiple locations.
- Why this job: Inspire young swimmers while working in a fun, supportive environment.
- Qualifications: Positive attitude, willingness to learn, and a passion for swimming.
The predicted salary is between 1300 - 1800 £ per month.
We are looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class, clean, warm and safe experience for the entirety of every visit. You will bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.
What You’ll Do
- Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
- Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
- Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs.
- Be a pioneer for the brand with a clear passion for its aims and values.
- Support all attendees at site with efficient and effective first aid response in appropriate situations.
- Provide poolside supervisory duties during the operating of lessons.
- Work collaboratively with fellow team members to maintain our high standards including set up and down of the operational layout for each lesson delivery.
- Attend training and team meetings to stay current and continuously improve.
If you are located close to other swim@ and swim! venues there is an opportunity to work across multiple locations.
A friendly, engaging personality with great communication skills. Passion for swimming, sport and inspiring young people. Friendly, confident communicator who connects easily with children and parents. Strong focus on quality, safety, and consistency in every customer visit. Positive attitude, reliability, and genuine care for every swimmer’s journey. Flexibility to work evenings and weekends. Able to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
Qualifications & Experience
- Essential: A positive attitude and willingness to learn. Commitment to high teaching and safety standards.
- Desirable: Water rescue or lifesaving qualification (STA Safety Award, L3 Lifeguard or RLSS NRASTC or NPLQ). First Aid Qualifications and/or experience. Experience working with children in a leisure environment.
Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0-11, helping to keep community pools open and thriving. We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues. Full training and qualifications can be provided for the right people; we recruit on character and potential.
Why Join Us
- Competitive pay and guaranteed hours.
- Supportive, values driven environment.
- Access to ongoing training and development from industry leaders.
- Be part of a business founded by Olympians with standards, passion, and purpose at its heart.
Leisure Operations Assistant in Coventry employer: We Are Swim
We Are Swim is an exceptional employer that prioritises the growth and development of its team members while fostering a supportive and inclusive work culture. Located in Carlisle, our flexible scheduling allows instructors to balance their personal commitments while making a meaningful impact on children's lives through inspiring swim lessons. With comprehensive training provided, you will have the opportunity to enhance your skills and contribute to a rewarding community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Assistant in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with families and children, it’s crucial to come across as friendly and approachable. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your passion for swimming! Whether it's sharing your own experiences or discussing how you can inspire young swimmers, let your enthusiasm shine through during the interview.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you gauge if the role is right for you. Ask about training opportunities or how they support their staff in maintaining high standards.
We think you need these skills to ace Leisure Operations Assistant in Coventry
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share why you're passionate about swimming and working with children. This is your chance to stand out!
Tailor Your Application:Make sure to customise your application for the Leisure Operations Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect with our values and mission!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at We Are Swim
✨Show Your Passion for Swimming
Make sure to express your enthusiasm for swimming and working with children during the interview. Share any personal experiences or stories that highlight your love for the sport and how it has impacted your life. This will resonate well with the interviewers, especially since the company is founded by Olympians.
✨Demonstrate Your Customer Care Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond to help someone, particularly in a leisure or educational setting. This will showcase your ability to create a welcoming environment for families and swimmers.
✨Highlight Your Teamwork Experience
Since the role involves collaborating with fellow team members, be ready to discuss your experience working in teams. Share specific instances where you contributed to a group effort, maintained high standards, or helped resolve conflicts. This will show that you're a team player who can maintain the company's values.
✨Prepare for Safety and First Aid Questions
Brush up on your knowledge of safety protocols and first aid responses, as these are crucial for the role. Be prepared to answer questions about how you would handle emergencies or ensure a safe environment for swimmers. If you have any relevant qualifications, make sure to mention them!
