Loxo is seeking a Senior Customer Success Manager to lead high-impact implementation projects from discovery through go-live. You will bridge customer needs with platform capabilities, design robust solutions, and own testing and quality assurance before go-live.
You will work directly with customers to map pains to features, produce solution designs for the Build team, and drive adoption to ensure successful outcomes across the project lifecycle.
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Senior SaaS Implementation & CX Solutions Lead in Manchester employer: We Are Stellify
At Stellify, we pride ourselves on being an exceptional employer in Greater Manchester, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement within our large, multi-channel contact centre. Join us to be part of a transformative journey where your leadership will directly impact customer experience and operational excellence.
